Learning Communications Consultant at Discovery Limited

Key Purpose

The Learning Communications Consultant leads and partners with other key individuals to formulate and implement the Discovery Institute of training (DIT) marketing, communications, brand strategy and plan. The Learning Communications Consultant is responsible for creating and editing various forms of content and communication to inform, educate, or persuade the sales force to engage with our training offerings.

Areas of responsibility may include but not limited to

All work must be done accurately, comprehensively and in-line with set quality standards and timelines.

Communication

• Edit and proofread content received from different areas within DIT, ensuring that the information, terminology and style used is consistent and in keeping with Discovery’s writing rules and plain language policy.
• Ensure correct and consistent use of the organisation’s tone, language and voice across all content and communication channels.
• Translate communication into different media and positioning for different audiences.
• Develop content and communication according to the brief, time schedule and budget.

Marketing

• Understand the department’s objectives to ensure relevant implementation of plans.
• Develop and provide input on marketing and communication campaigns and activities.
• Coordinate tasks, resources and internal and external stakeholders to ensure the relevant, timeous implementation of the initiatives and campaigns per the signed off marketing plan.
• Implement relevant and impactful marketing and communications tactics.
• Identify and engage with all relevant stakeholders across the department to ensure robust implementation of marketing initiatives.
• Brief, get approval and manage timelines for any marketing material related projects.
• Understand financial principles including costs as it impacts the ability to formulate and execute relevant marketing plans/interventions/campaigns.

General

• Maintain and develop relationships within relevant stakeholders to ensure clear understanding of requirements and target audience.
• Stay up to date on emerging technologies and trends to enhance the offering and create efficiencies.
• Track, analyse and evaluate all initiatives to illustrate ROI and implement future enhancements.
• Compile proposals and reports when relevant to sell concepts and illustrate value and return.
• Build and maintain key relationships.
• Reflect on all projects and identify opportunities for continual improvement.
• Ensure all personal development plan activities are completed within a specified timeframe.

Competencies

• Proven experience developing marketing plans and campaigns
• Exceptional attention to detail
• Exceptional verbal and written English communication skills
• Excellent proofreading and editing skills
• Ability to critically evaluate communication elements including rationale for channel selection
• Time and project management
• Convert technical information to audience appropriate communication
• Critically evaluate communication elements
• Influence and persuade people to get things done
• Negotiation
• Present and sell your ideas
• Question processes, strategy and outputs
• Strong project management, multitasking, and decision-making skills
• Metrics-driven marketing mind with eye for creativity
• Proficient in MS Office suite

Education and Experience

Qualifications

• Minimum 3-year undergraduate in Communications, Marketing or Public Relations undergraduate degree or Diploma

Experience

• Working experience of at least 2 years in a similar role is required
• Minimum of 2 years-experience in Marketing or Public Relations
• Minimum of 2 years-experience in Communications
• Prior marketing and/or communications experience in the financial services industry