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  • Posted: Aug 29, 2023
    Deadline: Not specified
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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    Key Account Manager II

    Contract: Permanent

    Remuneration: Market Related

    EE position: Yes

    Brand: Clicks Group

    Introduction

    We are seeking to appoint a Senior Key Account Manager at our branch in Lea Glen Roodepoort. The candidate will report into the New Business Manager (Distribution).

    Job description

     

    Job Purpose:

    To develop and implement a profitable commercial model through alignment of business opportunities and service level agreements within the Clicks and Link channel and thereby cultivating and managing stakeholder relationships in line with the UPD strategy and Group Objectives.

    Key Performance Areas:

    Relationship building:

    • To identify, build relationships with and influence key internal and external stakeholders to gain a good understanding of stakeholder requirements.
    • To effectively and proactively liaise with other departments to ensure cross functional integration and execution of strategy.
    • To generate demand by building relationships with core commercial departments within the Clicks group and Link channel.

    Research and Analysis:

    • To conduct market research to assess the needs, behaviours and outlooks within the Clicks and Link sales channels in order to affect and influence UPD brand opportunities.
    • To identify current and future product, market and customer information needs through primary and/or secondary market research.

    Sales:

    • To drive sales aligned to the business strategic objectives in order to increase profitability and expand footprint.
    • To increase the Clicks pharmacy customer base purchasing compliance to UPD.
    • To measure the implementation of the initiated business plan.
    • To achieve planned sales targets.

    Marketing:

    • To grow the UPD brand through effective channel brand management to the Clicks group
    • To manage and promote the Link brand (Advertising around Link; Standards of Link Stores; POS material for Link LOB marketing).
    • To screen potential business deals by analysing market strategies, deal requirements and financial needs.

    Contract negotiation:

    • To plan and negotiate contracts and clients.
    • To ensure compliance management.

    Reporting:

    • To compile and provide accurate reporting on profitability, trading agreements, updates and other general requirements related to the portfolio.

    Skills:


    • Planning and organisation skills
    • Excellent written and communication skills
    • Negotiation skills
    • Strong interpersonal and relationship management across multiple levels of management
    • Effective time management
    • Good attention to detail and accuracy
    • Analytical and strategic thinking
    • Budget management
    • Computer literacy (Advanced Excel and Power Point)

    Knowledge:


    • Sales principles, legislation, industry specific regulations, processes of systems, etc.


    Personal Competencies:


    • Building and maintain strategic networks
    • Presenting and communicating information
    • Persuading and influencing
    • Entrepreneurial and commercial thinking
    • Adapting and responding to change
    • Creativity and innovation
    • Problem solving
    • Delivering results and meeting customer expectations

    Minimum requirements

    Minimum Education & Qualification:

    • Essential: Matric and Relevant 3-year Degree/Diploma
    • Desirable: Registered pharmacist

    Minimum Job Related Experience:

    • 5 years’ pharmaceutical retail industry experience at management / professional level with independent pharmacy experience critical
    • 3 years experience in sales

    N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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