IT Asset Management Manager at FirstRand Group

Job Description

To perform daily administrative tasks relating to the management of technology-related hardware, maintain and synchronize the asset systems ensuring data integrity adhering to the signed off processes of asset management in transferring, disposing and adding as documented and signed off by Risk

• Resolve warehouse escalations and support.
• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
• Control expenditure and identify process improvements to contain and reduce costs.
• Manage team performance in achievement of business objectives.
• Participate in planned activities that are appropriate for own development.
• Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure development and continuous value add improvement to operational processes.
• Manages risks in own area of responsibility.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.
• Maintain and synchronize of asset systems.
• Manage IT Asset Management Quality of Data Control.
• Provide Business Unit reporting and IT Asset Lifecycle.
• Monitor IT asset access control.
• Analyse access system control.

Qualifications:

• (Preferred, but not mandatory) - any of the following:
• IT Degree / Diploma
• BCom Degree
• Supply Chain Management

Experience:

• Working within a Finance or Asset Management or Vendor Management area for at least 2-3 years

Skills:

• ITIL (preferred)
• Knowledge of ServiceNow and Oracle
• MS Excel Advanced