Internal and Operational Communications Lead at Sappi

• We’re on the lookout for an experienced Internal and Operational Communications Lead to develop a comprehensive internal communications service to deliver Sappi’s strategic messages and provide all staff with regular, meaningful and consistent information and also lead the creation and implementation of multiple forms of communication activities and programmes within the Sappi Southern Africa region.

As an Internal and Operational Communications Lead, you will be responsible for:

• Provide regular detailed analyses of engagement of internal stakeholder communications
• Proactively collaborate with other functional departments to resolve issues pertaining to internal and operational stakeholder relations in Communications
• Provide regular monthly briefing reports to internal management at country level, distilling internal company communications into clear, concise business messages
• Take an active role in assuming projects on an individual and team basis in support of specific departmental and corporate objectives
• Weekly reporting to GM Communications on the internal and operational strategy implementation
• Identify internal stakeholder engagement platforms and opportunities
• Establish measurement and evaluation criteria, monitoring and reporting to identify key issues, show impact and progress over time

What are we looking for?

• Relevant Bachelor’s degree in Communication/Journalism or in a relevant field
• At least eight (8) years’ experience in internal communications and operations
• Strong writing, editing and verbal communications skills
• High-energy, detail-oriented and results-driven communications strategist and practitioner
• Able to lead multiple, complex projects simultaneously
• Understanding and experience across communication channels
• Experience using an internal, social knowledge-sharing, content management or intranet communication platform
• Experience managing, guiding and motivating a team across different locations
• Ability to develop and implement strategic communication for the business
• Ability to engage and advise senior leadership regarding internal communication strategies