Information and Reporting Specialist - BSTD at South African Reserve Bank

Brief description

The main purpose of this position is to develop and execute an information-sharing strategy within the Business Solutions and Technology Department (BSTD) of the South African Reserve Bank (SARB), and to coordinate the communication of information and reporting for the provision of a holistic and comprehensive view of BSTD’s strategy and programme performance.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Develop an information-sharing communication strategy for BSTD to provide a holistic and integrated view of BSTD’s information and performance.
• Execute the information-sharing strategy through relevant channels within BSTD, ensuring collaboration, consistency and transparency in delivering quality reporting and information sharing.
• Work closely with senior leadership in the development of a stakeholder engagement plan to ensure strategic alignment between BSTD and its customers.
• Collate, compile and conduct quality assurance of BSTD’s strategic reporting packs for presentation to executives by the Chief Information Officer (CIO) (e.g. quarterly reports, annual reports and quarterly performance reports). 
• Develop and present induction content (where applicable) and on-board new employees and other BSTD stakeholders. 
• Maintain and manage relevant BSTD information to ensure high-quality standards, including induction material, BSTD organograms and Intranet information.
• Plan, coordinate and manage BSTD-wide events which create a culture of team building, collaboration and inclusivity (e.g. the Head of Department Awards, team-building events and year-end functions).
• Partner with BSTD’s Human Resources Business Partner (HRBP) and senior BSTD leadership in facilitating communication and the follow-up of actions relating to an improvement in the results of the annual SARB-wide Employee Engagement Survey (e.g. through staff engagements and information sharing). 
• Plan and organise various BSTD staff and leadership sessions to embed the agreed-upon culture.
• Prepare and deliver the information and technology (I&T) strategy stakeholder analysis and communication plan for execution by the BSTD Executive Committee (Exco) and other stakeholders.
• Conduct research on good practice to enhance information sharing and engagement among staff and relevant stakeholders.

QUALIFICATIONS

Job requirements

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree in Communication, Marketing, Visual Communication or an equivalent qualification; and
• five to eight years of working experience in stakeholder engagement, communications, information sharing and/or reporting or in related environments. 

Additional requirements include:

• knowledge of information and technology;
• industry, organisational and business awareness;
• continued learning and/or professional development knowledge and skill;
• quality assurance knowledge and skill; 
• stakeholder management knowledge and skill;
• communication management knowledge and skill;
• communication channels/platforms skill;
• graphic design and associated software knowledge and skill;
• communication/information-sharing principles, methodologies and tools knowledge;
• customer relationship management knowledge and skill;
• culture development knowledge and skill;
• continuous improvement knowledge and skill;
• project and event management knowledge and skill; and
• digital media, presentation and reporting knowledge and skill.