Indexer - Talent Pool at Discovery Limited

Key Purpose

• The main purpose of this role is ensuring the accuracy in classifying, registering, routing and indexing documentation according to required business specifications.

Areas of responsibility may include but not limited to

The successful applicant will be responsible for but not limited to the following broad Job functions:

• Verification of documentation received and assessment thereof.
• General administration of documents and information.
• Continuously updating your own knowledge relating to Product and Clinical knowledge.
• Creating a multi-skilled knowledge of other specialized environments.
• Classifying, registering, routing and indexing of documentation to Vitality, Invest, Health, and Life.
• Working toward targets per day whereby quality and quantity among others are measured.

Personal Attributes and Skills

• Ability to work under pressure.
• Organised and focused.
• Detail orientated.
• Reliable.
• Good communication skills.

Education and Experience

• Matric.
• Ability to capture 30 words per minute and at a 60% accuracy rate.
• Good command of the English language.
• Computer Literacy: MS Office (Excel, Word, Outlook)

The following are advantageous requirements:

• Previous Capture / Indexing experience.
• 1 year Administration or Customer Service Experience in a Large Corporate.
• Track record of low error rate and meeting targets.
• Experience working with Discovery’s in-house system Paradigm.
• Bilingual – ability to understand Afrikaans (read).