HR Officer III - Store Operations (Inland North) at Clicks Group

Job Objectives:

• To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff.
• To assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HRM
• To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements
• To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union
• To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance
• To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements
• To support the drive of effective people management processes within the division ensuring a performance culture
• To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets
• To ensure superior customer service through the resolution of all HR related queries
• To assist the HRM with the implementation of projects and initiatives

Minimum requirements

Job Knowledge:

• Employment legislation and its relevant application to the retail industry;
• Knowledge of Industrial Relations legislation and procedures;
• Competency based recruitment and selection principles and procedures;
• Generalist HR practices and trends;
• HR and payroll administration processes;
• Knowledge of training, development and talent management principles;
• Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA

Job Related Skills:

• Strong interpersonal and communication skills with people at all levels;
• Interviewing and assessing ability;
• Attention to detail and analytical ability;
• Conflict management and problem solving skills; Customer service orientation

Job Experience:

• Essential: Generalist HR experience in a Retail environment
• Essential: Experience in IR, recruitment, payroll and HR administration
• Desirable: Experience of working in a geographically spread-out environment
• Desirable: Experience using SAP HCM
• Advanced Excel Skills for reporting purposes

Education:

• Essential: 3-year tertiary qualification (BA, B Comm HR) , B Soc Sc, B. Ed, B. Bus Science)
• Desirable: Honours Degree

Competencies

• Delivering results and meet customers expectations
• Engagement and responsiveness to customers
• Adapting and responding to change
• Working with people
• Following instructions and procedures