Head of Discovery Stores at Discovery Limited

Key Purpose

The Head of Discovery Stores provides strategic leadership and drives new business development while positively influencing team sentiment and operating efficiently within the Discovery Stores.    

Areas of responsibility may include but not limited to

• Responsible for the performance of the entire department on all levels

• Formulate, approve and implement department strategy  

• Develop new business opportunities 

• Align departmental objectives with overall marketing and business strategic objectives

• The full end to end scope of team management, including recruitment, upskilling, performance management

• Driving the achievement of the Stores team goals and objectives

Competencies

• Ability to lead a high performing team 

• Good financial management skills

• Ability to negotiate

• Excellent verbal and written communication skills

• Project management

• Attention to detail

• A passion for customer service

• Ability to work within a virtual team 

• Ability to conduct presentations at staff, middle management and executive levels 

• Able to take initiative and exercise sound judgment and decision making

• Ability to work in a highly pressurised, target oriented environment

• Ability to motivate and inspire others.

Education and Experience

• Minimum 3-year BCom or BSc undergraduate

• Post graduate qualification in marketing/business management is advantageous

• Relevant financial services industry

• Discovery product and process knowledge is beneficial

• Knowledge of healthcare service provision and practice management is essential

• Understanding of POPIA, CPA and TCF is essential

• Knowledge of retail management best practice 

• Minimum five years’ experience in people management

• Minimum three years’ experience in operational management

• Retail management experience is advantageous

 EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.