Head, Fraud Rules Management at Standard Bank Group

JOB DESCRIPTION

• Responsible for managing the building of new rules based on input from input from data and modelling teams as well as business stakeholders (incl. testing of new fraud rules, impact assessment with regards to customer friction and fraud frustration as well as continuous monitoring of rules performance). Management of rules implementation into PBB fraud detection management systems and ensuring rules are coded correctly and working as intended (incl. liaising with relevant stakeholders (e.g. IT, Fraud Risk Strategy Heads) if rules are not triggering any alerts). Responsible for maintaining an inventory of all PBB fraud rules and overseeing inventory to ensure fraud rules are effective (within as well as across PBB portfolios). Recommend changes to current fraud rules within risk appetite as well as fraud rules to mitigate trending fraud modus to Fraud Risk Strategy Heads and Country & PBB SA Business Stakeholders

QUALIFICATIONS
Minimum Qualifications

• Type of Qualification: Post Graduate Degree
• Field of Study: Information Technology
• Other Minimum Qualifications, Certifications or Professional Memberships: Coding skills for relevant monitoring systems to implement rules

Experience Required

• Risk Management
• 5-7 years proven experience in rule writing and monitoring or comparable (ideally in the area of fraud risk management)
• Personal and Business Banking
• 2 years experience - Some business knowledge of retail banking products such as Transactional, Card, Home loans, VAF and Insurance.

ADDITIONAL INFORMATION
Behavioural Competencies:

• Team Working
• Valuing Individuals
• Generating Ideas
• Embracing Change
• Empowering Individuals

Technical Competencies:

• Knowledge Management Systems
• Fraud Detection and Management
• Risk Management
• Effective business communication

Leadership Competencies:

• Driving Delivery of Results
• Inspiring Performance for Executive
• Aligning Business to Strategy
• Growing Capability
• Holding People Accountable