Handyman Assistant - Johannesburg at Tsebo Solution

Duties & Responsibilities    
Operational Delivery:

• Assist the Handyman with general repair and maintenance of all building related issues.
• Ensure that all jobs are carried out in a safe and competent manner.
• Clean-up work area on completion of a job.
• Ensure the workshop is kept clean and clear at all times.
• Tools are to be looked after and maintained in a good working condition
• Carry out any duties as required and instructed by the Handyman
• To provide support with regard to reactive and proactive maintenance and planned preventative maintenance.
• Ensure all work is carried out in accordance with the OHS Act requirements
• Ensure work areas are in a clean and tidy state when the work is completed
• Ensure preparations of the PM documents and Jobcards are printed out and ready
• Enusere the workshop is clean and representable at all times.
• Assist the PIC with the vehicle check sheets.
• Ensure the vehicle is clean at all times.

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries, concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all client queries timeously or escalate when necessary
• Follow up and follow through on all queries timeously
• Manage any conflict

Reporting:

• Update and maintain all relevant records as requested

Code of Conduct:

• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s & BOC’s image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
• Ensure TFS ethical values are adhered to.

Skills and Competencies    

• Knowledge of equipment, materials and suppliers used in facilities management.
• Knowledge of machine tools, general maintenance.
• Time Management Skills
• Knowledge of plumbing and general building maintenance systems
• Knowledge of hand and power tools
• Hospitality and customer centric focus
• Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting
• Resilience: ability to cope with setbacks
• Ability to work within a team
• Self-disciplined, motivated, energetic self-starter with an exemplary work ethos
• Capability to interact with both internal and external customers
• Ability to maintain confidentiality
• Attention to detail.

Qualifications    

• Minimum Grade 10
• NQF Level 2 technical qualification advantageous
• Minimum 2 years’ experience in a similar environment