Generalist at Belmond Mount Nelson Hotel

Primary Responsibilities Include:

• Responsible for the upkeep and repair tasks at the interior or exterior of company premises.
• Ensure you keep the company facilities in perfect condition by doing various maintenance jobs.
• Maintain the building structure and upkeep of the aesthetics and décor through constant scrutinising of detail in guest and back of house areas.
• Responsible for timely completion of job orders and prompt resolving of guest complaints.
• Always maintaining a high level of integrity and professionalism in dealing with guests, employees and outside contacts.
• To assist with other departmental and hotel duties as assigned by Management occasionally or daily.
• The use and maintenance of hand tools and basic light machinery.
• Recommend value addition to existing systems and procedures.
• Ensure requests are followed through to guest satisfaction.
• Communicate progress and concerns effectively to always ensure service excellence.
• To conduct duties in accordance with hotel standards.
• Always Follow Leading Quality Assurance and departmental standards.

Requirements

What You Bring:

• Knowledge of painting material and how to select, mix and apply them
• Basic math skills
• Great attention to detail
• Knowledge to work with hardware tools and power equipment
• Extremely organized with good communication skills
• Detail-orientated
• Basic understanding of electrical, plumbing or HVAC systems
• Knowledge on implementing a plan of action for repairs using various hand and power tools
• Knowledge to diagnose machinery and equipment malfunctions using mechanical acumen
• Basic knowledge on routine preventative maintenance.