Faculty Officer (Job Level 10) at Stellenbosch University

Duties/Pligte

• Assisting with collating programme information required to place in recruitment material;
• Collating information to update application forms;
• Assisting with updating programme information and data on system and other platforms;
• Providing admissions information to relevant stakeholders;
• Assisting with updating information relating to selection criteria;
• Processing applications and referring to relevant departments in the Faculty;
• Processing selection decisions;
• Generating and issuing admissions letters to applicants;
• Assisting with updating the registration information and programme data with approved information;
• Preparing, storing and updating programme and module brochures;
• Providing feedback about the registration process and related issues;
• Assisting with registration and other duties as required during registration;
• Processing module credit transfer and exemption applications;
• Uploading the Senate resolutions as identified;
• Uploading marks as required;
• Capturing mark changes;
• Checking student records for correctness after registration (progression checks);
• Checking academic records - evaluating whether students meet all the requirements of the relevant degree;
• Identifying cum laude cases;
• Preparing readmission application documents for submission to the Readmission Committee and issuing correspondence after meetings;
• Prepare postgraduate theses examination documentation and submitting it to external examiners;
• Paying moderators and postgraduate external examiners;
• Assisting with the preparation of the graduation list and presentation cards;
• Providing graduation service during graduation ceremonies;
• Assisting with updating the Faculty calendars and other official institutional documents, as well as the website;
• Handling walk-in, email, telephone enquiries, as well as enquiries received via other platforms as operationally required;
• Liaising with the divisions and academic departments within the SU as operationally required;
• Undertaking special projects and ad hoc duties as assigned by line managers.

Job Requirements/Pos Vereistes

• A relevant Bachelor's degree;
• Three years' work experience in high-level administration, preferably in a higher education institution or a position requiring similar skills;
• Computer literacy in MS Office (Word, Excel, PowerPoint and Outlook) and web applications;
• Strong interpersonal and communication skills in at least in English;
• Customer service orientation with a high level of diplomacy, emotional intelligence and personal integrity;
• Excellent organisational, planning and multi-tasking skills;
• The ability to function accurately and effectively under pressure;
• Problem-solving aptitude and critical thinking ability;
• Meticulous attention to detail and accuracy;
• The ability to maintain a high degree of confidentiality
• The ability to work independently.