Executive Head: International Voice-Mirand at Vodafone Global Enterprise

Role Purpose

• Responsible for commercial deal structuring for carrier services (international voice)
• Responsible for Sales
• Review and approval of the P&L process
• Responsible for ensuring all commercial contracts are in place and processed
• Responsible for developing and maintaining the African pricing models
• Responsible for delivering pricing and margin
• Responsible for managing costs of termination
• Responsible for maintaining quality of voice calls
• Accountable to all Vodacom Group Opcos for reporting on routing, quality, pricing
• Lead a team of professionals

Your Responsibilities Will Include

• Provide high touch and strategic customers with dedicated support
• Drive Sales and manage account managers and commercial team
• Manage the Commercial Operations Strategy for the Carrier Voice team
• Oversee that customer contracts are correctly managed and monitored
• Ensure customer contracts are in place and are in accordance with company policy
• Ensure customer pricing is competitive and accurate
• Increase the number of key interconnects with African operators
• Provide holistic commercial evaluation of deals
• Monitor and track performance against the set targets
• Work is non-routine and very complex environment across lines of business at times to orchestrate cross line of business solutions to our customers

The Ideal Candidate For This Role Will Have

Must have technical/professional qualifications:

• Matric / Grade 12 - essential
• Completed a relevant business 3 year Degree – essential
• 10 -12 years experience in Carrier Services in a Telco, with specific experience in International Voice
• 5yr Leadership/Management/Supervisory experience

Core Competencies, Knowledge, And Experience

• Transit revenue
• International Termination Rate revenue
• Reduced costs of termination for transit and outbound retail calls
• MS Office (Microsoft Outlook, MS Word, Excel, Power Point)
• Understanding of International voice Pricing
• Understanding of international voice trading/deal management
• Relevant systems/platforms knowledge
• Understanding of management of voice bypass tools
• Understanding of Telecommunications Industry
• Good business/commercial acumen
• Customer management capabilities

Closing date for Applications: 20 October 2022