Doorman (JB3653) at Educor Holdings

Job Description

The Doorman is responsible for maintaining a welcoming and secure environment for residents and guests. They play a vital role in ensuring a positive first impression and enhancing the overall experience of those entering and exiting the premises.

Qualifications:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Customer service-oriented with a friendly and approachable attitude.
• Ability to handle situations calmly and professionally, especially during emergencies.
• Basic computer skills for electronic communication and record-keeping.
• Physical fitness to stand, walk, and lift light packages as required.

Key Responsibilities:

Greeting and Welcoming:

• Greet residents and visitors with a warm and friendly demeanour, providing a positive first point of contact.

Security Management:

• Monitor the premises to prevent unauthorized access and ensure the safety of residents and property.

Access Control:

• Manage entry and exit points, verify identity of visitors, and ensure only authorized individuals gain access.

Package Handling:

• Receive and manage incoming packages, notifying residents promptly of deliveries.

Assistance:

• Provide assistance to residents and guests, including holding doors, offering directions, and helping with luggage or belongings.

Emergency Response:

• Respond to emergencies or unusual situations promptly and appropriately, notifying the relevant parties and following established protocols.

Communication:

• Maintain effective communication with residents, property management, and security personnel.

Maintain Cleanliness:

• Keep entrance areas clean and organized, ensuring a visually appealing environment.

Lobby Presence:

• Present a professional and well-groomed appearance at all times, reflecting a positive image of the establishment.

Guest Services:

• Assist in coordinating transportation, hailing taxis, and offering information about nearby attractions.