Customer Service / Service Reception Administrator at SydSen Recruit

Key Responsibilities:

• Greet customers warmly and assist with scheduling service appointments.
• Handle customer inquiries, both in-person and via phone, ensuring a seamless and positive experience.
• Manage service documentation, maintain accurate records, and assist with invoicing and payments.
• Liaise between customers, service advisors, and technicians to ensure smooth communication and efficient workflow.
• Assist with warranty claims and service plan administration.

Requirements:

• Previous experience in a customer service or administrative role, preferably in the automotive industry.
• Strong communication and organizational skills.
• Ability to multitask and work well under pressure