Contract Validator: SRS: Operations: Underwriting: Middle Management Level: Western Cape at Sanlam Group

About the Job

Purpose of the role

• The role of the Contract Validator is to validate the contractual information of clients provided at application to ensure that the correct information was provided to assess the risk. What will you do?

Outputs/ Core Tasks:

• Validation of contracts with reference to life and disability claims of all Sanlam affiliates for whom Sanlam Risk & Savings either act as re-insurer or offer underwriting and claims services e.g. BrightRock, Sanlam Retail Mass and African Rainbow Life.
•  Investigate cases relating to new business non-disclosures.
• Extract reasons from reports in order to reconstruct plans and communicate this to relevant stakeholders.
•  Identify potential risks or issues and make suggestions to mitigate those risks.
•  Resolve queries and complaints.
• Assist with new business production during 2 weeks before cut-off.

Note:

• The environment necessitates overtime in peak periods. The amount of overtime hours depends on the business need in terms of the volumes received. What will make you successful in this role?

Role Requirements
Qualification:

• Grade 12 with Mathematics or Accountancy.

Experience:

• At least 7 years medical and financial underwriting experience.
• Experience in underwriting processes.
• Exposure to the application of underwriting and re-insurance policies.
• Exposure to financial underwriting and business insurance will be advantage.
• Exposure to underwriting software/programs will be an advantage.

Knowledge:

• Knowledge of Sanlam products, claims definitions, contract wording and processes.
• Knowledge of prognosis of medical conditions.
• Understand medical terminology (anatomy and physiology).
• In-depth knowledge and understanding of financial statements and questionnaires.

Competencies:

• Communicates effectively
• Business insight
• Decision quality
• Analytical thinking
• Cultivates innovation
• Plans and aligns
• Concern for accuracy
• Customer focus
• Collaborates
• Drives engagement
• Drives results
• Team success
• Being resilient
• Tech savvy