Consultant – UK Social Housing (Government Housing) at MRI Software

Position Overview: 

Are you ready to be a driving force in transforming UK Social (government) housing? MRI is on a mission to redefine how housing providers make an impact in their communities using innovative software solutions. We're seeking a dynamic, enthusiastic, and proactive Application Consultant to join our ever-growing Professional Services team and help make a real difference.

Key responsibilities:

•  Understand and document our clients’ business requirements.
•  Setup and maintain software applications.
•  Assist in the customisation and configuration of our software.
•  Provide user management and tailored application support.
•  Review cyclical processes and work with clients to optimise them and minimise issues.
•  Monitor system and integration alerts:
  • Assist in the setup of solution integration.
  • Review system alerts and work to minimise integration issues.
  • Provide advice and guidance to resolve integration issues.
• Create and maintain comprehensive, user-friendly documentation specific to UK Social housing, including guides and best practices.

Requirements:

•  Basic understanding of and willingness to learn UK Social (government) housing principles and processes.
•  Proven experience as an application support analyst or application managed services consultant.
•  Ability to learn and digest new software quickly.
•  Solid functional and technical acumen with the ability to communicate complex concepts in an accessible way.
•  Organised, methodical, and with a sound commercial approach.
•  Exceptional verbal and written communication, presentation, and interpersonal skills.
•  Focused and detail orientated.
•  Self-motivated and able to work independently.
•  Good problem-solving skills.