Compliance Officer at Motus Holdings Limited

Specific Role Responsibilities

COMPLIANCE

• Support to the Head of Legal, Compliance and Company Secretariat:
• Guidance and support to all FSPs and business areas
• Completion of monthly/quarterly compliance reviews/audits
• Implementing and managing monitoring functions
• Reports to management, executive committee, and board
• Business regulatory risk monitoring
• Maintenance of Regulatory Universe
• Ensure that a sound regulatory compliance framework and environment is maintained, by means of implementing and maintaining suitable policies, processes, and monitoring frameworks
• Remain abreast of changes to legislation
• Engage the FSPs on changes or requirements in applicable primary legislation. Propose solutions that are efficient and effective, given business and environmental factors
• Provide commentary on impending legislation, and understand how it pertains to the FSPs
• Investigate, track resolution and report compliance breaches
• Maintaining of the competence register and representative registers for each FSP
• Attend to profile changes in respect of each FSP
• Identifying possible compliance risks
• Prepare annual compliance reports to FSCA
• Assist in drafting and maintaining the Company’s compliance related policies (examples: CPD, COI, debarment, TCF, POPI)
• Drafting and maintaining Risk Management Compliance Plans for FICA in respect of each FSP
• Maintain copies of insurance (PI cover) and documentation for the FSPs
• Attend to the renewal of insurance policies
• Ensure that the FSPs maintain the required levels of PI/IGF cover as per the legislative requirements
• Compliance reviews of scripts, websites, products, marketing material etc.
• Focus on TCF, POPI, CPA, FAIS, FICA, and Insurance legislation

COMPLAINTS MANAGEMENT AND SPECIAL INVESTIGATIONS

• Perform special investigations as required based on:
• Monthly audit results (statistics)
• Follow-up on problematic areas identified during monthly and quarterly audits
• Assist management where required in complaint resolutions/investigations
• Attend to Regulator and Ombud complaints
• Assistance with ad hoc complaints investigations
• Review of complaints management policy

TRAINING AND ACCREDITATION MANAGEMENT

• Compliance training and follow-up on key issues
• Refresher training and audits
• Ensure CPD; COB; Product training and regulatory training is completed by the required people
• Prepare ad hoc compliance presentations for business

Qualifications and Experience

• Minimum Grade 12 / Matric
• RE1, RE5
• CISA associate membership (advantageous)
• FSCA Category 1 Approved Compliance Officer
• Applicable degree and compliance experience in:
• Insurance/Risk
• Legal
• Compliance
• Call Centre Compliance experience
• Financial services background incl. direct exposure to financial legislation
• Minimum of 3 years’ compliance experience within Financial Services or Insurance
• Experience or knowledge in Compliance with a focus on TCF, POPI, CPA, FAIS, FICA and Insurance legislation
• Interpersonal skills and strong character