Communications Specialist - Johannesburg at Nedbank

Job Purpose

• Support in the implementation of the Communication strategy and collaborate across the Nedbank Insurance business in providing writing capability and guidance on communication needs and requirements.

Job Responsibilities

• Create and assist in the development of communication across applicable and relevant platforms as per business requirements.
• Ensure all communication adheres to the approved guidelines to fulfill the Nedbank Insurance and Nedbank brand Corporate Identity.
• Compile and co-ordinate verbal and written engagement for both internal and external stakeholders.
• Promote the Nedbank Insurance brand using appropriate communication channels to enhance the communications mix and drive value for target audience.
• Have a clear understanding of intended audience when compiling communication write up.
• Establish and maintain relationships with internal and external stakeholders at all levels.
• Have strong communication and copywriting skills.
• Apply plain language to all content and communication.
• Be knowledgeable on communication trends and share input on how to best apply those.
• Develop and/or assist in development of communication strategies across the applicable/relevant spectrum of communication disciplines including management, media, public relations, internal and external communications, brand marketing, advertising, digital and social media to deliver on business objectives.
• Verbal and written communication with internal and external stakeholders that promote the brand and our client value proposition.
• Apply knowledge of the communication fi eld, industry and trends by providing advice, input and recommendation on business strategy and communication plan.
• Drive content across client journey and ensure alignment on style, voice and tonality across channels.
• Collaborating with multi-discipline practitioners and project stakeholders.
• Align all content to our brand strategy, essence and promise producing content that grows share of voice including client education, thought leadership pieces and social media.
• Ensure personal growth and enable effectiveness in performance and managing role and responsibilities.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BA Journalism and Media Studies / BA (Language and Literature) / BA (Communication)

Preferred Certifications

• Certification in UX Writing, Content Strategy, UX or Design.

Minimum Experience Level

• 8+ years in Communications and preferably 3+ years Insurance experience.

Behavioural Competencies

• Adaptability
• Building Partnerships
• Communication
• Decision Making
• Managing Work
• Quality Orientation