CoE Specialist-Business&Process Analyst at Nedbank

Job Purpose

• The purpose of this role is that Centre of Excellence Specialist oversees the implementation of business analysis standards and practices. The role includes enhancing bank-wide business analysis procedures, ensuring high-quality deliverables, promoting best practices, coordinating professional communities, managing tools and resources for business analysis, and monitoring the continuous improvement of business analysts' performance

Job Responsibilities

• Contribute to institutionalising of bank wide practices that pertain to Business Analysis/Process Engineering roles by focusing on assigned projects, squads and business areas.
• Perform guided research and maturing of methods based on trends, best practices and continuous improvement.
• Improve consistency and high-quality business analysis/process engineering artefacts and review deliverables for quality and alignment to methods & standards.
• Drive adoption of business analyst/process engineering gold standard services and capabilities within assigned projects, squads or business areas.
• Provide input into formulated training curricula, certifications, competency assessments, and practices for knowledge sharing.
• Schedule and conduct skills assessments, create learning paths and report assessment results and skills levels to management and individuals.
• Guide, coach and orientate Business Analysts/Process Engineers recruits on squads/projects to ensure adoption and consistent application of business analysis/process engineering standards, methods, tools and techniques to        ensure standardised, high-quality deliverables.
• Schedule, plan and execute communities of practice including impacts from other delivery disciplines.
• Execute follow-up meetings and conduct surveys on the level of engagement, training needs and engage in gap closure activities to ensure alignment of practices and promote business analysis/process engineering in the         business and delivery environment.
• Manage business aspects of tools related to Business Analysis/Process Engineers practices including participating in proof of concept tests on toolsets, compiling business cases to motivate investment in new tools and ongoing        business ownership.
• Analyse, compile and report on interventions with Business Analysts/Process Engineers on projects, squads and business as usual and track progress on continuous improvement.
• Contribute to performance reviews of the Business Analysts/Process Engineers.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees
Preferred Qualification

• BCom / Related bachelor’s degree
• CPBA or ADBA form FTI
• BA diploma
• SAFe is preferable

Preferred Certifications

• National certificate in business analysis, Certified business process professional

Minimum Experience Level

• 8+ years solid BA experience 

Type of Exposure

• BABOK
• Agile extension

Technical / Professional Knowledge

• Process management Principles
• Employee training/development
• Diversity management
• Global business analysis Trend
• Organisation Change Management
• Management information and reporting principles, tools and mechanisms
• Strategic planning
• Technical skills
• business consulting and facilitation skills
• Agile Concepts

Behavioural Competencies

• Building Partnerships
• Planning and Organizing
• Influencing
• Facilitating Change
• Coaching
• Resolving Conflict