Client Relationship Manager at Sanlam Group

What you will do:

• Create awareness about IMS services and identify opportunities where IMS services can be utilized.
• Build and nurture strong relationships with a portfolio of clients 
• Maintain and strengthen relationships with internal stakeholders in order to resolve queries
• Be the Individual member support representative to the client 
• Setup regular pro-active face-to-face meetings with the client to ensure increased member interactions
• Facilitate training for the client on services available to members
• Support HR team to deliver an above-satisfactory service to their employees

Qualification and experience

• Diploma with at least three years' related experience
• Employee Benefit experience 
• At least three years’ experience in a client-facing role

 
Personal Attributes

• Business insight - Contributing through others
• Interpersonal savvy - Contributing through others
• Decision quality - Contributing through others
• Plans and aligns - Contributing through others

Core Competencies

• Cultivates innovation - Contributing through others
• Customer focus - Contributing through others
• Drives results - Contributing through others
• Collaborates - Contributing through others
• Being resilient - Contributing through others

Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.