CIT Operations Manager - Durban KZN at Fidelity Services Group

Minimum Requirements

• Matric Grade 12 Certificate
• Fire arm competency
• Working knowledge of the Firearm Act is required.
• Minimuim of 1 year administrative
• Staff management experience is required.
• No criminal record.
• PSIRA registered with a Grade C
• Formal CIT training
• Minimum of 5 years with Fidelity Assets in Transit Division
• Valid code 10 driver’s license with PDP
   

Key Performance Areas (not totally inclusive)

• Update all new service onto daily vehicles schedules
• Update terminations (off service) onto daily vehicles schedule
• Update alterations to service
• Ensure that a rescheduling exercise is carried out to achieve maximum efficiency
• Prepare daily and weekly duty list execution
• Monitor and control of casual services to be performed
• Investigate and follow up on service queries, complaints, and client calls
• Perform controller duties as a relief, as when required
   

Core Competencies

• Organizational skills.
• Interpersonal skills.
• Assertive skills
• Attention to detail
• High reasoning ability