Car Park Attendant.George at Airports Company of South Africa Limited (ACSA)

Key Performance Outputs 

The successful candidate, reporting to the Assistant Manager Coordination will be responsible for the following:

• Patrol Car Park areas in order to monitor functionality and cleanliness of car park equipment and report non-compliance. 
• Remove coin and note jams from pay stations as and when required. 
• Follow up on all reported non-compliance to ensure remedial action has been taken. 
• Notify relevant personnel in case of emergencies occurrences. 
• Routine inspections, maintenance and reporting of equipment. 
• Monitor and report non-compliance in terms of infrastructure. 
• Monitor and replenish consumables as well as removal of ticket jams. 
• Participate in ad hoc services as and when required. 
• Ensure proper handover to next shift to limit disruptions. 
• Assist customers with equipment related issues to ensure minimum interruption of traffic flow. 
• Assist customers with payments.
• Investigation of customer related queries and escalate as and when required. 
• Replenish change at pay stations as and when required. 
• Manage and reconcile the daily float. Assist customers with change when required. 
• Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
• Ensure availability of trolleys in all parking areas.
• Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organizational goals. 
• Implement remedial actions where required. 

Technical Skills and Experience 

The following skills and experience or the equivalent of such, will be required: 

• The successful candidate must have a valid Matric (Grade 12) qualification. 
• 1 year experience in Airport Operations is essential 
• Basic Knowledge of Microsoft Office packages. 
• Code B driver's license.

Competencies

• Communication.
• Decision making. 
• Planning and organizing. 
• Problem solving. 
• Conflict Management. 
• Interpersonal skills. 
• Attention to detail. 
• Coping with pressure.