Business Development Manager at Hollard Insurance

Role Objectives

• To profitably grow the Marine business through our network of brokers to attract, develop and retain profitable business. Develop and maintain corporate and International (Africa) effective business relationships through providing exceptional service and advice, whilst ensuring correct underwriting principles are maintained in accordance with our Reinsurance Treaty and all relative legislation affecting our class of business.

Key Responsibilities
Marketing/New business

• Maintain and build relationships with existing brokers as well as identify new business opportunities through the development and maintenance of a broker visibility/ visitation programme.
• Have a clear understanding of our products at all times and any changes to same and communicating these to assigned brokers.
• With regard to market intelligence, maintain a sound knowledge of underwriting, claims and credit control principles in the industry. Be aware of trends that would impact and influence product design, production and product profitability.
• Contribute to effective marketing of the Company products by answering questions, resolving problems on topics such as policy status, billing, etc, and explaining new or revised products and processes.
• Presentations to brokers and/or agents.
• Regularly attend broker related events to promote and market the Hollard Marine division.
• Meet goals with regards to Gross Written Premium and required loss ratios in terms of new business quoted and written within company guidelines.
• Provide timely and professional customer service to stakeholders.
• Decision Making: To make recommendations and take decisions on Technical or Complex Underwriting issues.

Underwriting

• Complete and send quotes to assigned brokers in a timely manner.
• Underwrite and analyse the risk provided through qualitative and quantitative data prepared by brokers. Recommending creative alternatives with regard to rating plans, cover provided and payment options.
• Technical Expertise: In depth knowledge and Experience on the fundamentals of the Marine Business.
• Reinsurance: Treaty and Facultative placing, negotiate, monitoring and compliance Local and International.
• Conduct surveys on various risks.
• Review profitability, growth results and trends to recommend and implement action plans to produce profitable underwriting results.
• Regularly discuss and communicate trends and discuss underwriting criteria in terms of your portfolio of clients/ brokers.
• Complete Renewal Reviews to ensure continued profitable growth business and discuss same with brokers as required.
• Have a good understanding of Sasria SOC Limited cover, processes, and requirements in order to make sure that the correct Sasria rates are charged and that the relative Coupons are issued correctly and in accordance with Sasria Regulations.

Required Knowledge and Experience    

• 5 years’ experience (Including managerial) with in-depth knowledge and understanding of Marine Insurance
• Product knowledge
• Underwriting procedure
• Rating principles
• Market knowledge (including competitors)
• SASRIA
• Claims procedure, credit control.
• Reinsurance market and reinsurance treaties
• Self-management Skills, Strategic thinker
• Business management skills
• Negotiation skills (internal and external)

Educational Requirements    

• Minimum of 5 years insurance experience (Marine) including:
• Minimum of a BCom Degree or similar insurance qualification
• A Marine qualification would be highly advantageous.
• Strong Microsoft Office skill and ability, especially with regard to Excel and Word
• FAIS and Regulatory Exam compliant with at least an NQF 4 insurance certificate
• Own transport with driver’s licence