Branch Manager at Servest SA

Job Context

• Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Branch Manager positions reporting to the Regional Manager to be based at their Waterfall Office. This position is for the Cleaning Division.

Minimum Requirements

• Must possess a relevant Operations Management Degree/National Diploma;
• Minimum of 3 years’ experience in the industry;
• Ability to work effectively as part of a team;
• Good problem solving skills;
• Must be able to work under pressure;
• General computer literacy;
• Good communication and report writing skills;
• Pay attention to detail;
• Basic knowledge of the Health and Safety Act of 1993.
• Good analytical, problem solving, customer service skills;
• Computer Literate;
• Must be detail oriented with excellent organisational skills;
• Ability to work independently, handle multiple tasks and meet deadlines;
• Effective verbal and written communication skills.

Duties & Responsibilities

• Driving the Operations strategy daily;
• Strict control of margins and costs;
• Building and maintaining excellent Customer Relationships;
• Setting and maintaining quality standards;
• Manage assets, machinery and equipment;
• Implement, maintain and enforce policies and procedures;
• Meet goals and manage budget;
• Develop forecasts, financial objectives and business plans;
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities;
• Address customer and employee satisfaction issues promptly;
• Share knowledge with other branches on effective practices, competitive intelligence, business opportunities and needs;
• Adhere to high ethical standards, and comply with all regulations/applicable laws;
• Ability to implement, maintain and enforce policies and procedures;
• Adhere to company policy and procedures and Servest Group values.