Billing Clerk at Empact Group

Empact Group is seeking an incumbent that will be responsible to execute tasks relating to billing operations.

Desirable education and experience:

• Minimum 2 years previous experience in a billing or equivalent role
• Experience in managing an area of a customer book exceeding 500 customers and 500-600 billings        events per month
• Knowledge of Credit Management
• Knowledge of Credit Bureau
• Knowledge of Credit Act/Company’s Act
• Excellent MS Office skills
• Trained and with moderate exposure to the SAP finance (AR)and Sales and Distribution (Billing) modules 

Knowledge, Skills, and Competencies

• Good people skills
• Good communication skills-telephonic and face to face
• Ability to work under pressure and deadline driven
• Attention to detail
• Honesty
• Initiative
• Flexibility

Key areas of responsibility:

• Maintain Customer Master data on SAP
• All changes to Master data
• Ensure all the correct customer information is entered into SAP to ensure that the customer will receive their monthly invoice
• Create or amend contract once off billing in SAP
• Ensures that all changes for the billing run are completed as per the centralized billing timetable
• Understand and document any complex Client specific invoice Process for the invoice to be authorized and paid
• Ensure the invoice process is agreed by the Management Accountant and Regional Manager
• Contact all new customers to understand their invoice workflow requirements
• Attach all required supporting documentation, as required by the client, to the invoice and/or statement in readiness for the distribution to the customers
• Distribute billing documents to the customer as agreed by the relevant Regional Manager
• Offset Intercompany bills against PO and GRV and ensure the balance for region is zero at month end.
• Ensure that all documents are authorized by the relevant parties for clearing as per the deadlines
• Receive queries relating to billing and related document
• Channel any additional queries to either the Regional Manager, Sales, Accounts Receivable Clerk or        Operations as required
• Resolve billing queries if Credit Note due send request to Regional Manager
• Raise all Credit Notes and ensure they have been approved as per the terms specified in the Delegation of Authority
• Send Credit Note to customer
• Complete weekly and monthly ad hoc reports on billing, credit, and price increases
• Communicate billing timetables and deadlines to operational monthly and ensure all documents are      received on time
• Ensure the completion of the customer’s credit check performed by the Sales Secretary
• Checking accuracy of Customer Master data has presented by the Sales Secretary