Benefits Processing Supervisor - Sandton at Secondments

Job Advert Summary    

• Assist the Operations Manager - Administration in ensuring the timeous and accurate payment of benefits to members and pensioners and manage issues associated with fund administration. 

• Maintain the statistical records of members and pensioners and prepare a submission to the EXCO meeting on a monthly basis.
• Ensure that audit controls are in place and audit requests are closed timeously.
• Oversee benefits administrators’ responsibilities including; 

Minimum Requirements    
TECHNICAL COMPETENCY REQUIREMENTS  

• Working knowledge of Pension Fund Rules
• Basic knowledge of Income Tax Act, Divorce Act, Pension Funds Act, Child Care Act, Marriage Act, Recognition of Customary Marriage Act, Mental Health Act
• Working knowledge of Benefit administration
• Knowledge of Law - Section 37 (C) allocation of death benefit lump sums 

REQUIRED MINIMUM EDUCATION/TRAINING    

• Relevant Bachelor Degree. Registered with professional bodies - where applicable.
• Relevant Industry Diploma

REQUIRED MINIMUM WORK EXPERIENCE 

• At least 5 years job-related experience which should include at least 1 year’s experience in a supervisory role. 

Duties and Responsibilities    

• Oversee fund administration duties for administrators
• Prepare up to date, accurate, monthly reports and statistics for the Benefits Processing Manager 
•  Maintain the statistical records of members and pensioners and prepare a submission to the EXCO meeting on a monthly basis.
• Ensure that audit controls are in place and audit requests are closed timeously.
• Oversee benefits administrators’ responsibilities including; 
• Perform quality assurance on claim forms and supporting documents received according to applicable work flow, rules and legislation to ensure claims are accurate and compliant.
• Validate the exit claim form to the exit movement received 
• Ensure accuracy of all claim documentation and member information 
• Verify applicability of member options to Fund Rule and Legislative requirements. 
• Validate manual tax directives for members with additional voluntary contributions.

Project Management support

• Participate in the Fund’s overall projects e.g., Defined Contribution Conversion, Business Process Re-engineering, amendment of the Fund’s Rules, contributing expertise to enable project objectives to be met.
• Draft reports as part of the project deliverables. Project supported to ensure delivery within scope, budget and timeframe 
• Provide support to the Benefits Processing Manager.
• Keep abreast with changes in relevant guidelines and other legislation, to make recommendations where policies and procedures need to be amended.
• Recommend processes and procedures that are relevant to the section and enhance service delivery.Regular support provided to Benefits Processing Manager in terms of maintenance of processes or policies updates

Closing Date    
2023/09/20