Analyst, Card Operations at Standard Bank Group

JOB DESCRIPTION

To analyse and review operational processes and to provide subject matter expertise aligned to special project participation, logistical support, value chain delivery, query resolution and operational analysis and insights for all operational aspects of Group card issuing in alignment with Digital Transformation objectives across the value chain within Client Solutions

QUALIFICATIONS

• Degree in Information Technology or an equivalent Business/Engineering qualification
• Business Analysis certification
• 3-4 years experience in Business Analysis and Continuous Improvement
• 3-4 years experience in delivery of solutions into Business Lines that involved an aspect of Information Technology component

ADDITIONAL INFORMATION

• Adopting Practical Approaches - Adopting practical solutions with an emphasis on learning by doing. This competency requires individuals to utilise common sense when required. Ultimately, this competency is important in order to ensure that organisations implement feasible solutions
• Articulating Information - This competency is about effectively expressing ideas and concerns, giving presentations, explaining things to others as well as showing confidence in the interaction with other people, both strangers and acquaintances alike.
• Checking Details - This competency is concerned with the careful checking and confirmation of details in a task. Another behaviour associated with the Checking Details competency is being accurate. Being accurate requires individuals to have a strong quality orientation as well as to be thorough and detailed in their approach when completing tasks in order to avoid making mistakes.
• Completing Tasks - This competency is about completing tasks and projects in a structured manner by employing effective planning and prioritising skills. Once tasks have been planned and priorities have been set, individuals also need to be able to manage the project or task to completion in order to demonstrate effectiveness.
• Documenting Facts - This emphasises logical reasoning, specifically when referring to an individual’s understanding of information and the clear communication of such information in writing. Logical reasoning is supported by a fact based or objective approach.