Administrator: Debtors (Credit Controller) | E-Z-GO Golf and Utility Fleet SA | Kempton Park at Motus Holdings Limited

Job Outputs

• Posting payments from bank statements to Debtors Accounts.
• Responding to and resolving all debtors queries and issues.
• Requesting claim documents and remittance advice from debtors.
• Minimising debtor’s days outstanding.
• Calling debtors on their past due accounts and negotiating payoff deadlines or payment plans
• Handling questions or complaints
• Investigating and resolving discrepancies on debtors accounts
• Creating trust relationships with debtors when possible to avoid future issues
• Assist workshop manager with warranty claims and queries.
• Obtain supporting/back-up documentation.
• All relevant documentation to be prepared and scanned.
• Liaise and follow-up calls/emails to obtain documentation.
• Daily journal filing and general audit on paperwork.
• Adherence to ISO procedure at all times.
• Receive and allocate payments off the bank on a daily basis.
• Investigate & liaise with branches, customer care and the bank to resolve queries.
• Neat and accurate filing and record keeping.
• Adherence to QMS procedures at all times.
• Various duties at the discretion of management and as required within the department.
• Provide all round support to the finance team.
• Process warranties and maintain adequate claim records.
• Verify and review battery replacement warranties ensuring accuracy and validity.
• Fleet rental contract administration
• Preparing of monthly debit orders
• Follow up with branches regarding their debit orders.

Qualifications and Experience

Minimum Experience

• 5+ year’s admin experience in a credit control/finance environment.

 Minimum Qualification 

• NQF level 4 qualification (Grade 12 or equivalent)

Minimum Requirements

• Valid unendorsed driver’s license
• Computer literacy with high level of accuracy, especially in MS Office. MS Excel skills on an intermediate level.
• Knowledge of Autoline is preferable

Skills and Personal Attributes

Competencies

• Communication skills
• Administration skills
• Attention to detail
• Planning skills
• Organising skills
• Logic and sound judgment
• Time Management
• Proactive
• Team Player
• Ability to work under pressure
• Problem solving skills