Administration Specialist at Old Mutual South Africa

Job Description

• This role utilises expert knowledge in the specific fields of administration / product / process to resolve technical problems, usually in support of administrative queries/issues. The incumbent is individually accountable for achieving results through own efforts.
• This role functions as a subject matter expert in a specific field of administration / product / process.
• Often acts as a point of escalation for matters with higher level of complexity than those handled by Administrators.
• May act as a coach for administrative staff. Often consulted for system enhancements and testing.
• Resolves technical and complex problems, especially in support of administrative queries/issues.
• Applies specialist knowledge in a focused role working with relatively complex information.
• Operational in nature.

Skills

• Education