Account Manager - Cape Town at PinPointMedia

What will you be doing? 

At PinPoint Media, we understand the importance of digital content delivery in today’s world of brand and business marketing. Our data-driven, human-inspired approach ensures that our content cuts through the noise and resonates with audiences, this is where you come in.

We are looking for a diligent, results-driven and talented Account Manager to join our fantastic and ambitious strategy & social team as we grow and expand our offices in South Africa.

The ideal candidate will be able to work autonomously from our Cape Town offices. This role will include remote working with our fast-paced UK creative studio. Consisting of assisting colleagues with campaign data, client results and aligning deliverables with the client strategies this role comes with a high level of diversity and excitement.

Our environment encourages knowledge sharing, learning, and mentoring as the team grows internationally. As a business, we welcome new thinking, fresh ideas and innovative and different points-of-view.

You Will

• Be the day-to-day contact for your clients, working with them and our teams to deliver successful content campaigns.
• Share clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Represent your clients internally to ensure effective creative briefing & delivery of all projects, on time and on budget, whilst managing client relationships & expectations.
• Create of client presentations as required.
• Compile budgets and timing plans for clients.
• Ensure creative & strategic excellence across all deliverables.
• Demonstrate a good understanding of producing creative content for social.
• Manage the work priorities for yourself and your project team. Being able to thrive in a very fast paced environment.
• Plan and book resource across multiple departments and adjusting plans alongside updates to timing plans.

Skills & Experience

• 3-5 years agency experience. 
• Experience in client account management, project management, content strategy, financial management, content production & social media delivery.
• Experience in managing accounts with organic social & paid social media spend. OOH & TVC campaign delivery a bonus.
• Desire to be challenged and open to feedback.
• Confident and articulate, with the ability to voice and share ideas and opinions both internally and with clients.
• Confident in own abilities and be able to proactively influence clients and manage their expectations.
• Good time management skills and ability to manage multiple projects simultaneously, meet tight deadlines and quick turnarounds on projects.
• Able to work cross-functionally to keep all team members up to date on projects and statuses.

Characteristics

• Strong communication skills both verbally and in writing.
• High level attention to detail and accuracy. 
• Able to work in a high-pressure, fast-paced environment.
• A problem-solver who is proactive, driven, and ultra-organised.
• Self-motivated and ambitious.
• Great team player with a client-centric focus and possess the ability to build strong and effective working relationships.
• Punctual and willing to work hours as required on-location to ensure successful delivery of projects.
• Sense of humour.