Account Manager, BDM, Road Logistics at DSV

Main Purpose Of The Role

The main purpose of this role is to sign up new accounts, maintain and grow existing customer base for the allocated Branch and meet monthly and annual retention targets.

Strategic accounts need to be signed up and the implementation of these accounts need to be managed by the candidate.

Basic Minimum Requirements

• Matric / Grade 12
• Intermediate level of MS Office (Excel/PowerPoint)
• 2-3 years Senior Key Account Management & New Business sales experience
• Experience in prospecting for new business
• Experience in achieving new business targets set
• Tender Management
• Experience in selling cross silo solutions and presenting to C Level
• Maintain and grow existing customer base
• Signing up New Accounts and growing business
• Experience with implementation of strategic accounts
• Basic understanding of logistics and supply chain
• Strong administrative skills with high attention to detail
• Strong business development skills
• Professional conduct & appearance at all times

Duties And Responsibilities

• Represent the DSV brand
• Maintain and grow the existing client base in the Distribution market for the allocated Region and meet monthly and annual retention targets that have been set
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients
• Manage client relationships, both existing and new where applicable
• Monthly billing and financial reporting shared with the various stakeholders
• General administrative duties – daily
• Analysis of sales related information and report weekly to Regional New Business Sales Manager
• Maintaining client data and update regularly
• Continuous reporting on competitor and industry analysis
• Assist in tender/proposal production and delivery (Preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business
• Ensure that the required monthly and accumulative targets are met
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System
• Meet the expected client call ratio KPI as indicated by your Manager
• Reporting day to day to the Sales Manager
• Weekly and Monthly reporting (where needed/requested)