New Business Technician at Rand Mutual - RMA

Job description

• Liaise with new employer registering with RMA and provide an effortless customer experience
• Source and search information related to non-compliant companies
• Written and verbal communication with non-compliant companies
• Authenticate information before submitting to campaign
• Generate and issue email campaign
• Segment data into natural grouping
• Outbound calls to follow up on compliance documents
• Written and Verbal communication with employers / members to obtain employee data
• Quality assurance of employer/employee data
• Outbound call campaigns to –
• Liaise with new employer registering with RMA and provide an effortless customer
• Source and search information related to non-compliant companies
• Written and verbal communication with non-compliant companies
• Authenticate information before submitting to campaign
• Generate and issue email campaign
• Segment data into natural grouping
• Outbound calls to follow up on compliance documents
• Educate employers on RMA and COID compliance
• Request and facilitate the submission of compliance documents
• Check and submit documents for processing​