Seller Support Associate, Specialist (Business and Technical) at Amazon

Basic Qualifications

Qualification/ Knowledge and Skills
Completed NQF4 or equivalent qualification

• Language: English fluent
• Ability to work shifts required
• Experience within a customer service environment preferred. Desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
• Committed seller advocate, drive process & tool improvements.
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Demonstrates effective communication, composure, and professional attitude

Preferred Qualifications

Qualification/ Knowledge and Skills

• Exemplary performance record, particularly with regard to quality & productivity
• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
• Completed Matric or equivalent
• Language: English
• Experience within a customer service environment preferred. Desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
• Committed seller advocate, drive process & tool improvements.
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Demonstrates effective communication, composure, and professional attitude