Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Trend Micro, a global leader in security software and solutions, strives to make the world safe for exchanging digital information. For the past 25 years, its employees have been inspired to protect individuals, families, businesses and governments as they look to harness the potential of emerging technologies and new ways of sharing information. In today&rs...
Job description
The responsibilities:
Working in conjunction with Solution Consultants (Core Engineers), Sales, and Product Development Group, the Customer Service Manager will provide direct and product specialized support between our Premium Support customers and Trend Micro. As a Customer Service Manager, the CSM will resolve challenging, potentially high impact customer situations by managing technical support issues directly related to the use, support and implementation of Trend Micro products online, via telephone and possibly onsite. Provide 24x7 on-call phone and email support on specific Trend Micro products and associated technologies
You have:
Education, Experiences & Skills Desired (but not limited to):
Technical Requirements:
Core Skill
Build your CV for free. Download in different templates.
Join our happy subscribers