Robotics Senior Associate at Ernst & Young Global Limited (EY)

Job description

Description Of Role

• EY´s EI workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance.
• We count on your experience, knowledge, and leadership skills when you take charge of expanding our Robotics Process Automation (RPA) Consulting Team
• You will help our clients to simplify and improve their operations by developing business cases, analyzing clients as-is processes and create end-to-end automation solution blueprints
• In doing so, you will bring your expert knowledge of Automation/Minibots deployments to bear as you facilitate client workshops, document business requirements and develop them into a business case and solution design
• As part of this, you will act as customers’ key contact and guide them through the analysis process and become their trusted advisor on process automation.
• You will be responsible for meeting all quality, deadline, and budget requirements as part of deploying resources and managing a team of global architects.
• In addition you will participate in the development of new offerings and innovation in the automation space

Key Responsibilities

• Summarize and confirm the client business environment including business processes, IT systems, systems interfaces, and database and files.
• Perform complex automation processes.
• Document and review work products.
• Develop relationships and work with middle management clients.
• Preparation and facilitation of process design sessions related to robotics process, validation rules and reports.
• Configuration of Blue Prism/Automation Anywhere process components, including process flows, control objects, exception handling etc.
• Ability to architect process automations and use cases
• Planning, design, testing, prototyping and implementation of enhancements, control and tuning of pre-built automation processes
• Prioritising process pipeline to deliver automation in a cost effective manner and against business requirements
• Operational accountability for the delivery of automated processes according to agreed timescales
• Responsible for tracking and reporting of performance and benefits to all stakeholders
• Managing resistance, including both business and technical challenges
• Accountable for delivering performance and continuous improvement
• Managing the relationship with IT to deliver a stable and scalable technology platform that is fit for purpose
• Engagement with business and IT change management teams to proactively manage operational and system changes to maintain service delivery
• Internal and external escalation point for operations, IT and third parties
• Support all applications development effort involving RPA tools
• Leadership of individual work streams associated with a RPA process

Qualification/s & Experience

The ideal candidate should have

• Hands-on work related experience in designing, delivering and managing automation solutions.
• Qualification in entry level programming.
• BCom Informatics with active interest in programming / BSc with active interest in business.
• 4 – 7 years business experience
• Agile methodology experience
• Managing teams of up to 10 people or multiple teams of people

Skills

• Logical thinker and problems solver
• Experience in automation software an advantage
• Experience in SSIS an advantage
• Experience in one or more of the following: SAS / SQL.
• Relevant level of experience in data analysis / query development / data warehousing / data mining / data quality / data migration / data visualisation
• Detailed understanding of relational databases
• Process Analysis / Requirement gathering skills
• Have deep level experience with scripting data queries
• Be proficient in Excel, Word, Access and PowerPoint
• Report on the results generated by analytics run
• Excellent written and verbal communication skills

Behavioural Attributes

• Enquiring Mind
• Analytical
• Self starter
• Innovative
• Team Player
• Share EY’s values and vision
• Disciplined
• Able to handle pressure
• Team building ability
• Ability to work independently
• Strong desire to learn independently
• Rationalise problem statements
• Ability to prioritise tasks
• Professional judgement
• Consultative approach