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Telesure Investment Holdings (Pty) Ltd (Telesure) was established in 1998 to house the South African interests of the Guernsey-based international financial services group, Budget Holdings Ltd. The group owns and operates several of South Africa’s leading insurance brands and stands out with its multiple-channel, multiple-brand approach through direct ...
Job description
Job Purpose
The Client services team leader contributes to the organisations strategy through driving effective individual, team development and leadership, in order to ensure customer and company objectives are achieved by operationalising strategic and tactical initiatives through innovation.
Job Objectives/Outputs
Essential:
Grade 12 (Standard 10) with University Entrance (NQF4)
Desired:
Management diploma / degree
Experience:
Essential:
3 years in Customer Care
Desirable:
Experience in a management role - insurance industry contact centre experience
Knowledge of:
Desirable:
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