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Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence (Compulsory)
- Own reliable vehicle (Compulsory)
- PSIRA Grade C (Advantageous)
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
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Essential Duties & Responsibilities:
- Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients
- Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
- Securing profitable new business.
- Attending to potential clients in different areas of responsibility
- Addressing and resolving client's queries promptly and satisfactorily.
- Physically conducting site surveys for all security requirements
- Personally designing and costing the complete solution offering
- Preparing and presenting complex proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients
- Planning, budgeting, co-ordinating and attending to client's requirements.
- Assisting with marketing related issues.
- Compiling and submitting weekly and monthly management reports.
- Acquiring thorough in-depth trade and competitor knowledge
- To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached
- Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
- Ensure only approved equipment in accordance with company policies are sold
- Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market
Behavioural Competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Computer literate – Powerpoint, Word, Excel, Outlook
- Excellent telephone skills
- Adaptability
- Accountability
- Self-Motivation
- Negotiation
- Persuasiveness
- Presentation skills
- Resilience
- High level of Integrity
Minimum Qualifications and Experience:
- Post Matric qualification or equivalent
- Senior Solution Sales experience in security industry essential
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Professional and well presented at all times
- Ability to work under pressure and for extended hours, if required
- Must be prepared to travel
- Valid driver’s license
- Reliable car
- PSIRA grading for position – Grade B (Company Requirement)
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Key responsibilities
- Manage department for billing cash allocations and collections aligned to support the overall organisational strategy
- Create a strategy around implementing change and continuous improvements
- Establish a culture and work environment within the department that is customer service focussed and focussed on process improvement
- Ensure proper control environment and compliance with applicable legislation including GAAP, Companies Act, Sarbanes Oxley, etc
- Develop and implements goals, policies, priorities and procedures related to reporting and processes within the debtors control environment and ensure that they are consistently applied.
- Train and development quality team
- Implement and manage effective debt management procedures wrt outstanding debts, debt write offs and debt collection
- Ensure Accuracy of National Customer database/records
- Ensure legal compliance and accurate record keeping
- Approve, monitor and maintain customer credit limits
- Manage and control existing customer account base to minimise credit risk of company
- Review and control new credit applications and propose credit to be granted
- Ensure Debtors and Sales Administration is performed effectively and timeously including authorisation of credit notes, processing of sales invoices and customer contracts timeously and accurately
- Dispute management – managing and responding to customer queries/disputes
- Generate appropriate daily, weekly and monthly reports on debtors
- Develop plans to improve Debtors Book
- Weekly analysis of credit notes to understand source and take action to reduce credit note quantity and value
- Determine the effectiveness of incentive schemes and recommend improvements where appropriate
- Creating strategy around implementing change and continuous improvements
- Liaise with relevant credit buro(s) and attorneys to manage the company’s credit book
- Generate appropriate daily, weekly and monthly reports on debtors
- Sign off and release credit notes as per DOA, analyse reasons and implement process improvements
- Master data management
Qualifications and experience:
- B Comm. degree or equivalent with specialization in finance
- Diploma in Credit Management Level 3 or equivalent
- Extensive knowledge of-applicable legislation
- 8-10 years’ experience in a Credit control department
- Experience in a centralized environment and system implementation will be advantageous
- Experience in Six Sigma/Lean/Process efficiencies will be advantageous
- Extensive experience in man
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Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence (Compulsory)
- Own reliable vehicle (Compulsory)
- PSIRA Grade C (Advantageous)
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
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DUTIES:
TECHNICAL TARGETS
- Plan and manage the Installation and Service department
- Liaise with clients and accounts department with regards to technical and account queries
- Meeting Field Force Transformation (FFT) targets
- Installation Inspections
- Ensure proper stock control and counts in technical vehicles and store room as well as inspections
- Check all invoices to ensure correct stock transfers
- To maintain stock levels and ensure stock readily available for installations/service
EHS
- Manage Health and Safety and injuries on duties
- Conduct SHE inspections for ladders, electrical equipment, PPE and vehicle checks
- Conduct SHE meetings and toolbox talks with Installations staff
PEOPLE MANAGEMENT
- Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
- People management, including all HR related issues as well as staff development
- Identify Training and development needs among staff and coach accordingly
- Work closely with the staff members to identify and solve queries
- Staff Wellbeing
ADMINISTRATION
- Complete the following reports: Weekly actual numbers vs. targets, Stock take & Control, Weekly Installations/Sales follow up/Courtesy calls, Late service calls, Fuel consumption and kilometres, Red/green flag and SMS test.
- Check Installer drive sheets i.e. arrival and departure times at sites
- Check and distribute fines to installations staff and obtain signed AOD’s
- Investigate break ins, downloads of panels and compile break in report
- Receive and attend to client queries and provide feedback
- Address emails received from internal departments and provide feedback
- Liaise telephonically with technicians and internal departments regarding technical queries
- Send technical vehicles for service and repair as and when required
- Investigate and report claims against the company and report damages that may have occurred
- Attend various training sessions
- Complete the annual recommitments with Installations staff
PERFORMANCE STANDARDS
- Ensure that weekly and monthly Technical targets are met
- Ensure first time resolution to client query
- Ensure that FFT targets are met as set out in the budget for the branch.
- Minimize stock loss to less than 1%.
- Stock take as per regional dates
- Check and distribute FTT, Low Bat and WIP reports
- Ensure that all incidents are reported to HR within 24 hours of the incident occurring
- Ensure inspections are conducted on a monthly basis and discrepancies reported to Installations Manager / HOD
- Ensure toolbox talks and SHE meetings are conducted monthly and minutes sent to HR Officer – EHS
- Ensure that the terminated paperwork is submitted to HR for processing
- Ensure that staff performance is monitored and recorded regularly
- Ensure that staff are given the proper training and in line with the work completed
- Ensure that queries are dealt with effectively and efficiently
- Ensure that reports are completed on a daily, weekly and monthly basis for Branch & Regional Technical Manager
- Attend weekly, monthly meetings
- Ensure that AOD’s are signed and submitted to payroll before 10th of each month for payroll cut off
- Ensure that Listener notes and emails are attended to timeously and feedback provided
- Ensure that all technical queries are resolved within prescribed standards
- Ensure vehicles are sent for repair at regular intervals
- Ensure that investigations and claim reports are addressed within prescribed standards
- Ensure that payroll documents are submitted by 10th of every month
- Ensure that training sessions are attended as and when required
- Ensure completion of courses as and when required (annually)
COMPETENCIES (TECHNICAL & BEHAVIOURAL)
- Informing
- Motivating others
- Planning
- Time management
- Drive for results
- Action Oriented
- Priority setting
- Functional / Technical Skills
- Customer Focus
- Business Acumen
- Interpersonal savvy
- Hiring and Staffing
- Building effective teams
- Approachability
- Problem solving
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer literate (MS Office, Listener, Outlook, Internet, Power point)
- Knowledge of Listener & SAP (advantageous)
- PSIRA Registered (Grade B)
- Valid Driver’s License
- Conversant in SAIDSA requirements
- After hours / Standby availability
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent
- Minimum 3 years’ management experience
- Customer Service experience
- People management experience
- Minimum 3 years’ Alarm system technical background (in depth knowledge different alarm components and panels)
- Stock Control
- Tertiary education (advantageous)
- Financial background (advantageous)
- Fully bilingual
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Key Performance Areas
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
- Auditing and verifying the access registers on a daily basis and generating exception reports
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
- General management and supervision of security staff and ensuring that all their queries are dealt with promptly
- Submitting relevant monthly reports to the Client and Management
- Managing business budget at operational level
Skills required:
- Matric certificate and should be Psira Grade A registered and accredited
- At least 5 years’ experience in security supervising
- Experience in Quality Management System
- NOSA\ISO Safety training
- Must be firearm trained with a clean criminal record
- Must have firearm competency
- Should have full knowledge and understanding of the Firearm Act
- Previous staff supervising experience is required
- Computer literacy
- Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
- Incumbents should be prepared to work shifts and do site visits after hours
- Code 8 Drivers license
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Cloud Engineer Responsibilities:
- Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions.
- Modifying and improving existing systems.
- Educating teams on the implementation of new cloud technologies and initiatives.
- Designing, developing and deploying modular cloud-based systems.
- Developing and maintaining cloud solutions in accordance with best practices.
- Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
- Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues.
- Regularly reviewing existing systems and making recommendations for improvements.
- Interacting with clients, providing cloud support, and making recommendations based on client needs.
- Review, monitor and optimize cloud spend
Cloud Engineer Requirements:
- Azure certification required. (AZ100, AZ800, AZ801, AZ304, AZ305, AZ900, ETC)
- AWS, and GCP certification will be advantageous.
- Degree in computer science or a similar field will be beneficial.
- 3+ years of experience architecting, designing, developing, and implementing cloud solutions on AZURE platforms.
- Be familiar with ITIL, ISO27001, POPI Act.
- Proven track record off administrating IAAS, PAAS, SAAS, environments. Specifically, Functions, Webapps, Services plans, Elastic plans, SQL as a Service.
- 10+ year IT experience including LAN/WAN, Windows Server Environments, Storage technologies, Security Principles, Backup and Disaster Recovery.
- Experience with CI/CD systems.
- Experience with DevOps.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
- Client management skills.
- Own Reliable transportation.
- Hybrid working environment readiness with own internet connection.
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QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 / Standard 10 or equivalent.
- Previous Casino Security Management experience.
- PSIRA registered (Grade A )
- At least 5 years’ experience in the security industry
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, advanced Excel, PowerPoint) will be an advantage
- Clean Disciplinary record
KEY PERFORMANCE AREAS
- Client liaison.
- Staff turnover.
- Administration experience.
- General (have expert knowledge about all facets pertaining to your position).
- Standard operating procedures.
- People management (general management and supervision of security staff to ensure that required performance is met at all times).
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Minimum Requirements:
- Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
- Valid Driver’s License with own reliable transport is required.
- At least 10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Working knowledge of the Firearm Act and Firearm competency.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong leadership and organisational skills, as well as good interpersonal and communication skills, are essential.
- Knowledge of ISO 9001:2008 Quality Management and its requirements.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
- Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision of security staff to ensure that required performance is met at all times
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Management on various Operational matters
- Ensuring that all HR related queries are dealt with promptly
- Formulate disciplinary actions
- Ensuring the timeous submission of employment forms to the Regional Office.
- Submitting relevant weekly / monthly incident and general reports to Management
- Investigating incidents and reporting on such
- Must have sound knowledge of the ISO 9001:2008 Management System.
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Duties & Responsibilities:
- Complete hardware installations to the highest quality and within the required timelines
- Repair, Maintain and Installation of Tracking Systems
- Offer product support onsite and remotely
- Dealing with technical and client queries
- Assist with technical evaluations and repairs
- Management of stock and tool of trade vehicle
- Providing comprehensive feedback to internal role player
Minimum qualifications and experience:
- Matric
- Driver’s license (code B),
- Trade test in motor electrical electronics or similar preferred,
- Auto-electricians qualification advantageous,
- At least 3 years’ experience in the fitment of vehicle tracking equipment
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Minimum Requirements
- Senior Certificate or equivalent
- Post matric qualification in General Management advantageous.
- 3 years’ minimum experience, at Mid-Management level.
- Grade B PSIRA Certificate
- Valid driver’s license.
- Firearm competency (Business purposes)
- Grade B Security Certificate – (existing or to be obtained on appointment)
Duties & Responsibilities
Pro-active Strategy
- Develop and continuously revise a pro-active training strategy for the area (patrols, stand-off points, joint operations, visibility drives, etc.).
- Develop an understanding of the customer needs to drive strategy development. In conjunction with the Branch Manager, identify areas of high attrition (service, price and competitors), high crime and low reconnection areas. Arrange at least 1-2 operations in the identified areas per week. Identify any building sites in the area and ensure maximum visibility around these properties.
- Understanding of the competitive landscape as it relates to the pro-active model.
- Work with Branch Management team to investigate and consider area innovations (technology and processes) approaches to pro-active security.
- Develop a crime reduction strategy in area of responsibility. Identify crime trends. Plan and execute special operations (FADT and/or joint operations) to combat the crime trends identified.
- Develop a measuring criteria and reports to show improvement in crime reduction and client growth related to the pro-active strategy.
- Quarterly area security risk assessment to be conducted based on the modus operandi identified from all incidents (identify vulnerable areas within the areas and propose solutions / suggestions to the Branch Manager for further discussion with the community.
SAPS Involvement
- Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander).
- Be a key go-to-person by both operations and business to assist in solving crime incidents through SAPS contacts.
- Attend all SAPS, crime and CPF meetings with the Branch Management team as far as possible.
- Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc.
Customer Service
- Assist in ensuring that all media channels (WhatsApp groups) are set up (via CMC). Ensure the process of acknowledging messages, dispatching and feedback is adhered to.
- Compile and distribute a monthly report to all stakeholders on the pro-active measures taken, and the success thereof.
- Attend all serious crime incidents personally and assist the client with any/all security needs.
- Regularly meet with LSS site steering committees.
Staff Training
- Work with training resources to ensure that specific proactive training is conducted with all reaction and LSS officers within the area (ensure training is aligned to the pro-active approach).
- Continuous on the job training/evaluations are conducted with all staff – training to include: proactive meet & greets / open gates / stop & question / supervision of LSS guards / identification of possible weak spots (security breaches) / mind set change of reaction officers from reactive to proactive / public space protection.
Marketing Alignment
- Keep marketing and communications informed on developments within this portfolio (Generating and communicating PR material).
- Ensure all operations are recorded (report and photos) and sent to Branch Manager and marketing to arrange for distribution to all clients.
- Understand and manage client perceptions identified through client perception surveys.
General
- Assist Regional Operations Manager with general discipline in the area enforcing patrols, standoff points, and SOP adherence.
- Managing daily, weekly, and monthly compliance and required operational duties:
- Manage all Response areas, measuring service levels on response times and maintaining response targets set out in area KPI.
- Compile reports, Preliminary reports for incidents and accidents, for management.
- Manage and keep standard operating procedures to a high level, ensure that these policies are adhered to daily.
- Control budget and manage overtime and expenses.
- Manage and control all purchases.
- Manage all new employees as required in the recruitment process.
- Manage and keep track of all disciplinary hearings.
- Co-ordinate admin staff to produce statistics on a daily, weekly and quarterly basis.
- Conduct performance appraisals and manage HR manage system.
- Check and control PSIRA registration/Competencies/training monthly.
- Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
- Manage and control FAMS firearms requirements.
- Logistics Management (i.e. distribution and control of firearms, compiling and control of all reports and paperwork).
- Manage Payroll requirements daily and monthly (Time books, leave, OT and absenteeism).
- Manage and improve all processes and resources to ensure compliance with the corporate Zero Harm philosophy.
- Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
- Ensure that area response activities are carried out in such a manner to provide excellent customer service (attrition).
- Assisting Regional Manager with the implementation of systems.
- Running “special projects”.
- Dealing with IR related matters and disciplinary enquiries.
- Monitoring/Coaching/Assisting of staff to continually improve them-selves (motivate staff).
- Managing performance goal targets, in line with Operational requirement and company strategy.
- Take direct and full responsibility for the Area. To be on call 24hours.
- Monitoring of BPSI clocking’s and driving discipline of not having unmanaged clocking’s -103s.
- Maintenance and managing of LSS sites.
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QUALIFICATION & EXPERIENCE:
Grade 12 (Matric)
Grade C PSIRA Registered
Responsibilities and duties:
1. Administration
- Monitor and action emergency and non-emergency signals
- Phoning of the Premises/ Clients/ Key holders
- Recording all relevant information into the activations by means of computer
- Record and report all incidents and accidents to the senior on duty
- Ensure all elevant administrative work and handled signals are completed
- Monitoring and action of vehicle violations
- Updating of timesheets
COMPUTERS AND EQUIPMENT MANAGEMENT
- Report any faults to the appropriate authority on duty
- Not abuse the use of company telephones for private telephone calls
- Effective use and compliance of safety and zero harm standards
3. TIDINESS OF THE MONITORING CENTRE
- Responsible for a clean and tidy workstation
4. CLIENT LIAISON
- Telephonic assistance with any problems or complaints
- Updating of client information i.e. holiday instructions/other client information to be given to Monitoring Associate IV/V
- Reporting of any faulty alarm systems through the appropriate channel(s)
- Sales leads to be recorded and reported through the appropriate channel(s)
5. GENERAL
- Have sound knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Not abuse company telephone for private calls
6. STANDARD OPERATING PROCEDURES
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon service level and performance targets
- High standard of service must be upheld
7. ADHOC
- Assisting with other ad-hoc tasks and projects as and when required
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Experience, Requirements and Qualifications
- Diploma in Human Resources Management (NQF 5) or equivalent.
- A minimum of 3 years' experience in an HR Recruitment role.
- Experience in the security industry preferably.
- Computer literacy with excellent knowledge of MS Word and Excel.
- Should be able to work independently and professionally.
- Strong organisational, planning, communication and client liaison skills are essential.
- Must be positive, pro-active, innovative, and always have passion for HR work.
- Must have good interpersonal skills.
- Must be able to communicate in English and at least another language.
- Own Reliable transport – must be willing to travel.
Key Performance Areas: (Not totally inclusive)
- Managing and co-ordination of the recruitment processes in HR.
- Ensure that standardised recruitment and selection practices are implemented and maintained.
- Ensure that effective screening and vetting solutions are used to identify the most suited applicant.
- Apply best practices regarding fit for purpose placements, taking into consideration client requirements, remuneration and related factors – Operational Recruitment.
- Ensure that the appointment of BCEA staff out of the EE targets are motivated with substantial proof.
- Manage staff and daily performance related issues.
- Monitor manpower status requests and progress thereof.
- Compiling monthly reports and ensuring submission thereof timeously.
- Quality assures staff application documentation to ensure compliance of set standards.
- Maintain good employee relations.
- Participate in sub-committee meetings as and when required within the broader HR role.
- Assist in cultivating a culture of continuous improvement and setting of performance standards.
- Ensure that all vacancies are advertised, and job descriptions are in-line with the expected outcome of the position.
- Managing the complete interview process, feedback, and applicant processing.
- Ensure that all documents are correct and valid for the on-boarding process.
- Must be able to attract and retain talent.
- Must have the ability to drive recruitment projects in area’s identified where new contracts are granted.
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Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is an advantage
- Own transport is advantageous
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- ATM investigations
- Missed loads feedback
- Daily update I r o balancing
- Daily update on SLA checks - alarm testing etc
- Daily updates/ follow ups on both SLA breach and canister breaches
- Tracking of shortages per custodiam
- Scheduling of refreshed training for custodian
- Downloading of all FLM footage and performing spot checks
- ATM equipment checks/report
- Error feedback on all ATM's (SOL/ SPARK/ Capitec)
- Timekeeping on all Nedbank and Capitec Dedicated Vehicles
- All ATM Billing
- Ensuring Takeover swaps/ Balancing is arranged prior to Custodian going to leave
- Ensuring Auditor is assisting when Swaps/ Balances are done for Sol/Lesaka/Capitec/ Spark
go to method of application »
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is an advantage
- Own transport is advantageous
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- ATM investigations
- Missed loads feedback
- Daily update I r o balancing
- Daily update on SLA checks - alarm testing etc
- Daily updates/ follow ups on both SLA breach and canister breaches
- Tracking of shortages per custodiam
- Scheduling of refreshed training for custodian
- Downloading of all FLM footage and performing spot checks
- ATM equipment checks/report
- Error feedback on all ATM's (SOL/ SPARK/ Capitec)
- Timekeeping on all Nedbank and Capitec Dedicated Vehicles
- All ATM Billing
- Ensuring Takeover swaps/ Balancing is arranged prior to Custodian going to leave
- Ensuring Auditor is assisting when Swaps/ Balances are done for Sol/Lesaka/Capitec/ Spark
go to method of application »
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is an advantage
- Own transport is advantageous
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- ATM investigations
- Missed loads feedback
- Daily update I r o balancing
- Daily update on SLA checks - alarm testing etc
- Daily updates/ follow ups on both SLA breach and canister breaches
- Tracking of shortages per custodiam
- Scheduling of refreshed training for custodian
- Downloading of all FLM footage and performing spot checks
- ATM equipment checks/report
- Error feedback on all ATM's (SOL/ SPARK/ Capitec)
- Timekeeping on all Nedbank and Capitec Dedicated Vehicles
- All ATM Billing
- Ensuring Takeover swaps/ Balancing is arranged prior to Custodian going to leave
- Ensuring Auditor is assisting when Swaps/ Balances are done for Sol/Lesaka/Capitec/ Spark
Method of Application
Use the link(s) below to apply on company website.
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