Open Positions at Capitec Bank

About the role

• In this role you would lead the design of recon, reporting and risk management solutions for the new Capitec products and services, as well as participate in the testing to ensure alignment with the company strategy. You will have further opportunity to provide your expertise and support to a team of Specialists regarding their operational delivery and career development.

You should have:

• Tertiary qualification in either Finance, Accounting or Commerce.
• 5 years system accounting experience, of which 3 years should be in reconciliation
• Financial services exposure
• Advanced SQL and Excel skills
• Deep expert knowledge source systems (Postilion/ Banks/ Falcon, etc.)

We hope you have:

• Exposure to high pressured product delivery and volume driven environment within Financial Services
• People management experience

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Purpose Statement

• The level II Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance software systems and applications based on specifications, while adhering to established standards. They translate requirements from the business or technical analyst and actively participate with the delivery team in design and problem-solving.
• The Front-end Software Engineer plays a crucial role in building solutions that create great client experiences for mobile and web applications. They are responsible for translating design mockups into interactive and user-friendly interfaces, with a focus on intuitive user experiences.

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge and Experience

Experience:

• 3+ years’ proven experience in front-end software development, project delivery and implementation (in relevant development technologies/language)
• Experience with modern front-end frameworks and technologies.

Knowledge: 

• IT systems development processes (SDLC)
• Application development

Advanced programming concepts

•  Responsive design principles and mobile-first development.
•  Browser compatibility issues and performance optimisation.
•  Front-end build tools and package managers 
• Front-end Design Patterns
• Version Control
• Testing practices

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

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Purpose Statement

• To provide comprehensive 2nd Tier technical support to Capitec Bank branches and 1st Tier technical support to campus environments, promptly addressing and resolving technical queries while adhering to service level agreements.
• Conduct thorough root cause analysis to identify and resolve technical issues, ensuring a seamless and efficient operation for Capitec Bank and its stakeholders within the agreed service level agreements.

Experience

Minimum:

• 1-2 years of experience in an IT service and technical support delivery capacity
• IT Branch support experience (or Branch champion experience for internal candidates)
• Basic hardware, software and network support experience.

Ideal:

• 2+ years of experience in an IT service delivery capacity. 
• Working in a service / client engagement environment.

Qualifications (Minimum)

• Certification in Information Technology - Computer Science or Information Technology - Technical Support

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology - Computer Science or Information Technology - Technical Support

Knowledge

Minimum:

• Client care and service protocol
• Basic hardware, software and network support principles
• Troubleshooting and root cause analysis

Ideal:

• Banking systems
• Conflict management skills

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

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Purpose Statement

• Apply deep subject matter expertise and assume accountability for the design, development, testing and implementation of credit intelligence related standards, principles, methodologies and frameworks that guide the delivery of credit solutions and models.
• Provide oversight on the validation of credit models, and ensure a strong scientific relationship exists between different credit models across an allocated portfolio / focus area.

Experience

Min:

• 7-8 years’ experience in retail credit analysis (including programming in SQL / SAS / R / Python) of which 3 years should be portfolio specific experience.
• Experience working with / contributing towards credit principles, policies, frameworks. 
• Portfolio specific experience

Ideal: 

• Capitec Bank experience

Qualifications (Minimum)

• Honours Degree in Finance or Mathematics

Qualifications (Ideal or Preferred)

• Masters Degree in Finance or Mathematics

Knowledge

• NA

Skills

• Communications Skills
• Influencing Skills
• Presentation Skills
• Reporting Skills
• Researching skills

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Purpose Statement

• To deliver the AI strategy to ensure Capitec can compete in a changing landscape where data science is a key future-oriented strategic differentiator.
• To design and implement predictive models or intelligent algorithms to better understand the drivers of business performance and enable improved management decision-making. 

Education (Minimum)

• Honours Degree in Data Science

Education (Ideal or Preferred)

• Masters Degree in Data Science

Knowledge and Experience

Experience

Minimum

NB. Length of experience required is conditional on the qualifications obtained 

• Master’s degree or equivalent in a quantitative discipline or STEM field   e.g. Mathematics, Statistics, Engineering, Computer Science with focus on Machine Learning, plus 6yrs relevant experience
• Or equivalent

Or

• Honours Degree or equivalent and relevant technical qualifications, plus 8yrs relevant experience.
• Experience in data science, machine learning and deployment of developed solutions
• Business analysis and requirements gathering
• Reproducible coding experience 
• Working with relational and non-relational databases
• Experience in at least one ML language
• Working in cloud environments

Ideal

• Working with multiple teams to deliver predictive models into a production environment
• Stakeholder management at Executive and senior management level 

Knowledge

Minimum:

• Deep understanding of state of the art and emerging principles and techniques in at least one discipline of data science, e.g., NLP, Deep Learning etc. and can teach to a broad and wide technical audience.
• Underlying theory and application of machine learning models; able to understand underlying principles and theory and be able to teach others. 
• Familiarity with modern deep learning frameworks (Tensorflow, PyTorch, MXNet, etc).
• Best practices for data science. 
• Ethical AI design principles.

Ideal:

• Capitec Data Science lifecycle 
• Capitec Data Product Life Cycle

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Problem solving skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills

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Purpose Statement

• To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

• The features, benefits and value propositions of respective company product/service offerings. 
• General banking practices and procedures.
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
• The Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

Skills

• Communications Skills
• Negotiation skills
• Problem solving skills
• Analytical Skills
• Planning, organising and coordination skills

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Purpose Statement

To contribute towards an optimal client experience for Capitec products and digital platforms by: 

• Applying problem-solving abilities and a good understanding of UI and UX principles to successfully translate UX needs into impeccable user-centred interfaces.
• Creating library components and designing engaging and usable interfaces. 
• Being a core contributor to projects and taking ownership of user flows.

Education (Minimum)

• A relevant tertiary qualification in Design

Education (Ideal or Preferred)

• Bachelor's Degree in Design

Knowledge and Experience

Experience

Minimum:

• 2 – 4 years' experience in creating and/or maintaining a design system.
• Experience working on several projects.
• Experience with industry tools: Photoshop, Illustrator, InDesign, InVision, Sketch, Figma.
• Demonstratable experience with web and mobile app design.
• Strong typography, layout and visual design skills.
• Demonstratable experience in designing interactive UI elements and creating animations.
• Highly skilled in responsive design and grid principles – ensuring layouts work across different screen sizes.

Ideal:

• 4+ years’ experience in creating and maintaining a design system
• Banking experience would be beneficial.

Knowledge

Minimum:

• Excellent knowledge of User Interface design, best practises and trends.
• Thorough knowledge of the ideation and creation of UI design deliverables: Sitemaps, user flows, wireframes, lo-fi and hi-fi layouts, prototypes. 
• A good understanding of user experience principles.

Ideal:

Knowledge of:

• Psychology, anthropology and/or human behaviour.
• Analytics and data.

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Presentation Skills
• Problem solving skills

go to method of application »

Purpose Statement

• To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

• The features, benefits and value propositions of respective company product/service offerings. 
• General banking practices and procedures.
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
• The Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

Skills

• Communications Skills
• Negotiation skills
• Problem solving skills
• Analytical Skills
• Planning, organising and coordination skills