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As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
- Excellent food skills
Qualifications
- Matric
- Relevant Tertiary Qualification would be an added advantage
- Preferably own vehicle would be an added advantage
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Duties & Responsibilities
- To provide effective leadership to catering managers and their team of catering staff
- To ensure the company image is projected through excellent client relationships, quality of service, product and productivity
- Develop medium and long-term strategies to grow the business in conjunction with the operations manager as well as the district manager
- Comply with the divisions budgetary requirements within the financial guidelines
- Understand and maintain all financial aspects of the business – budgeting, forecasting
- Understand and implement company standards, policies and procedures in line with legislation
- To work and operate in a stressful environment and perform well under pressure
- Ensure quality control is in accordance with the company standards
- Oversee cash management (control of debtors, stock checks and cash checks etc)
- Effect profit growth in all areas of responsibility
- Meeting agreed deadlines with regards to submission of forecasts, profit and loss’s etc
- Human resources management (including I.R., training and development) and performance management
- Operational standards – Maintain and improve on operational standards as agreed
- Meeting all quality / star grading standards within the areas of responsibility, as per Tsebo Grading checklist and KRAs within the Performance Management Scheme
- Ensure smooth running of Biometrics system
- May be required to assist with any other duties that may be outside scope of responsibility
- Strong banqueting/function background & handling of VIP guests
- Understand back of house and kitchen brigade
Skills and Competencies
- Sound business acumen
- Excellent client relations
- Experience in upmarket functions and events management
- Experience in high quality mass production
- Previous experience in the food service industry essential
- Operational Standards: Performance management, financial analysis, computer proficiency & human resources
- Mymarket and Menutec proficiency
- Entrepreneurial skills: Strategic management, Outcome focus & productivity
- Interpersonal Skills: Client/customer interface, managing group process, communication skills (verbal and written) & organizational skills
- Strong presentation skills
- Flexibility with respect to working hours
- Ability to build and maintain a motivated team in a dynamic environment
- Innovative approach to streamlining systems
- Good Understanding of HACCP/Health and safety as they will form part of the BP HS&E forum
- Food Background
Qualifications
- Minimum of 8- 10 years’ experience in a similar environment
- Minimum matri + Relevant tertiary qualifications and/or equivalent knowledge of legislation relevant to the industry
- Business Management principles, including proven financial skills
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Duties & Responsibilities
Finance
- Management of daily accounting, debtors and capturing of invoices (GRV)
- Analysis of processed transactions
- Manage daily finance control closing process
- Maintain the integrity of Financial Reporting and controls
- Ensure exceptional quality & excellent client service.
- Any other projects or tasks as requested by your manager
- Daily Reporting
Stores
- Organize all store operations and allocating responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Training of Staff
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency
- Stock management and monitor of stock levels
- Maintaining excellent customer service
- Deal with complaints from customers to maintain excellent customer service
- Resolve any issues that might arise
- Plan and oversee in-store promotions and merchandizing
- Keep abreast of market trends to determine the need for improvements in the store
- Ensure the store fulfils all legal health and safety guidelines
Buyer
- Purchasing function for local and imported products
- Optimising supply chain and reducing supply risk
- Dealing with internal or supplier queries
- Order placement to final payment of goods
- Monitor and expedite all deliverables
- Daily reports
Skills and Competencies
- Strong judgement and problem-solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
Qualifications
- Relevant tertiary qualification and/or equivalent level of competence
Minimum matric
- Minimum of 3 years management experience
- Microsoft Packages - Advance
- Tsebo Source and Menutec- Essential
- 5 - 8 Years previous experience in similar position
- Strong in kitchen and functions - Essential
- Own transport
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Duties & Responsibilities
- Key player on Group and Divisional Applications Team, from problem detection to overseeing and providing support for all Applications system community across the Group.
- Oversee Applications Systems Platform Administration, Servers Management & Architecture
- Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.
- Oversee the Applications Change Management Process
- Assist in Applications External & Internal Audit Processes
- Assist in selected IT Projects and release to Applications Team
- Perform 3rd Level support on All Tsebo Applications
Skills and Competencies
- A solid understanding and experience working with ERP systems across the applications stack.
- Microsoft Dynamics 365 Finance and Operations, HFM, EDUCOS Vision, LMS, Procurement, Retail, Model Apps experience an advantage.
- Good understanding/knowledge of financial and business processes
- Software knowledge and understanding
- Process design and documentation
- Business Analysis & Business Case development
- ERP systems knowledge
- E-Procurement and CAFM process knowledge for integration purposes
- Supply chain knowledge/understanding advantageous
- Mobile Apps knowledge
- Software Development Lifecycle (SDLC) and testing methodology knowledge
- Databases Knowledge
- Querying and troubleshooting skills
- Working knowledge of various system integration formats
- Project Management
- Hardware knowledge and understanding
- Sound knowledge of Microsoft Products (Office 365)
- IT Governance & Compliance
Qualifications
- Relevant IT Degree or Diploma
- Minimum 8 Years Systems/Business Analyst Experience
- Minimum 8 Years relevant IT experience
- 8-10 years experience in both Enterprise and Operational ERPs and Applications
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Duties & Responsibilities
- Management of on-site front of house staff
- Setting and management of service delivery standards
- Mange rosters, time-sheets and shifts of all staff and monthly submission to Catering Manager for approval
- Maintain HSE records required by both the client and Q-pro
- Determine and implement corrective and proactive action plans for any non –compliance
- Support the implementation of the Business Plan for the Unit
- Ensure that the kitchen and dining area is clean at all times
- Good staff relations to maintain a comfortable and productive working environment for all concerned
- Visibility in service area at peak meal times
- Manage Customer & Client relationship
- Ensure all staff are inducted in using all equipment in the kitchen
- Report negligence and damage of kitchen equipment
- Responsible for equipment maintenance budget
- Food quality must be in line with the contractual agreements.
- Ensure that wastage is minimal
- Make sure staff are in proper uniform at all times
- Train and supervise staff
- Quality Control
- Supervise, lead and motivate employees
- Must be able to work shifts
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organising and planning skills
- Interpersonal skills
- Team Player
- Excellent food skills
- Strong client and Customer service skills
Qualifications
- +2 years’ experience in the catering and / or restaurant industry on a supervisory level.
- Must have completed at least a National Senior Certificate
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Duties & Responsibilities
- Arrive timorously for work.
- Deliver items daily as per schedule.
- Pick up goods and reports daily.
- Drive within the laws of S.A as laid out in the road safety act.
- Responsible to ensure that the vehicle is roadworthy (Pre & post trip vehicle inspections).
- Maintain the logbook for the record mileage for every trip.
- Submit petrol slips used monthly.
- Provide professional and excellent customer service.
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
- Communication skills (verbal and written)
- Planning and organizing skills
- Time management skills
- Ability to record and update data
- Excellent driving skill
Qualifications
- National Senior Certificate
- Valid Drivers License
- PDP License (advantageous)
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Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
- Be able to bend, stand and lift.
Qualifications
- Be 18 years of age Must have completed at least a Nationa Senior Certficate
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Duties & Responsibilities
- Preparation of high level quality meals, fast foods and sandwiches for branded outlets
- Maintain high hygiene and cleaning standards
- Assist with stock-takes at the unit
- Maintain excellent customer relationships
- Assures that warm, sincere contact is established with all customers
- Consistently provide exceptional customer service in compliance with the highest professional performance standard
- Preparation of each item quickly, but carefully to assure high quality and consistency.
- Keep loss prevention guide-lines in mind at all times, and assisting with stock-takes
- Adheres to appropriate standards of behaviour in the work-place.
- To carry out other special duties or work outside the normal daily routine but within the overall scope of the position.
Skills and Competencies
- Excellent customer service
- Excellent communication skills
- Ability to work under pressure
- Experince as a food service assistant
Qualifications
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Duties & Responsibilities
- Maintaining and improving the company's inventory situation by analyzing inventory statistics to determine which products are selling and which are not.
- Placing inventory orders and tracking.
- Allocating inventory to the correct departments as it comes into the site and arranging for pickups and storage.
- Performing extensive research of inventory-related reports, from previous inventory reports to national purchasing trends.
- Directing Managers and stockroom workers.
- Performing regular inventory counts.
- Drafting inventory reports that document inventory counts, discrepancies, and other statistical data.
- Reporting inventory statistics to management and suggesting improvements to inventory control.
- Coordinating with other workers to resolve discrepancies between inventory and revenue.
- Creating and maintaining inventory databases and systems for accurately managing inventory.
Skills and Competencies
Skills:
- Strong analytical, time management, and problem-solving skills.
- Excellent attention to detail, numerical, and multi-tasking skills.
- Excellent communication and organizational skills.
- Leadership skills.
Competencies
- Attention to detail.
- Sense of urgency.
- Problem solving experience.
- Able to work under pressure.
- Be flexible and adaptable.
- Should be able to work independently.
Qualifications
- Minimum Grade 12.
- Relevant tertiary qualification ie. Bachelor's degree in supply chain management, business administration, marketing, or a related field advantageous.
- 3 – 5 years’ minimum experience as an Inventory Analyst or similar position.
- Experience with databases and spreadsheets.
- Good computer skills i.e. Excell skills and Presentation skills.
- Valid driver's licence and own reliable transport advantageous.
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Duties & Responsibilities
- Co-ordinates and controls investigation and inspection procedures / applications.
- Executes procedures and applications associated with promoting and maintaining Health and Safety
- Awareness at the sites
- Ensures statutory requirements are complied with and concerns, methodologies and approaches impacting
- Health and Safety are discussed prior to approving corrective measures or appropriate actions.
- Attends to specific administrative information processing and reporting requirements.
- To always be aware of situations that affect the safety of persons and ensure adherence of the OHS Act are adhered to at all times.
- Review and ensure compliance of our obligations and responsibilities regarding the OHS Act and statutory requirements. Ensure that all mechanisms, policies and procedures are in place.
- Ensure continuous improvement and the efficiency and effectiveness of the SHE system.
- Conduct unannounced inspections, audits and investigations to assess staff readiness and to specifically
- Identify where corrective actions are needed.
- Ensure administrative procedures and deadlines are adhered to and records maintained to facilitate resolution of enquiries and / or queries.
- Execute the process of collecting food samples as per QA documentation requirement
- Maintain orderly filing system of relevant records and reports as per Qpro requirements.
- Ensure that the Company’s standard on cleanliness and hygiene is adhered to
Skills and Competencies
- Excellent interpersonal skills
- Excellent telephonic etiquette and communication skills
- Strong organisational skills
- Ability to communicate with all levels of Management
- Must be competent and professional
- Ability to plan, organise and control own work effort.
- Ability to manage more than one situation at a time
- Attention to detail
- Result driven
Qualifications
- Grade 12 / Tertiary Qualification Essential
- SAMTRAC and /or a recognised Health & Safety Qualification
- 2 years job related experience
- Experience in managing a SHE system
- Knowledge of all OSH Act Policies and Procedures
Method of Application
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