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Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
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What will you do?
This is a specialist role that reports directly through to the Regional Support Manager. The primary purpose of the role is to undertake focused recruitment of Advisers.
- Undertake focused recruitment of Advisers aligned to business needs
- Undertake effective screening and selection of Advisers through SANGRO( internal selection system)
What will make you successful in this role?
Qualification & experience
- Matric or equivalent qualification
- Commercial/Marketing or business related diploma/degree (HR diploma/degree)
Knowledge and skills
- Financial services, distribution/sales experience will be a strong recommendation
- Experience with regards to the recruitment of staff, either in a managerial capacity and/or Human Resources capacity
- MS: Office (Word, PP, Excel); Lotus Notes and Internet search engine
- Business/Management knowledge: Good knowledge of overall company information (history, successes, value offering)
- SFA Recruitment/Selection policy, governances and practices
- Sanlam brand and image representation
- Advertising and marketing
- Manpower planning
- Employment Equity Act, Basic Conditions of Employment Act
- Targeted recruitment sources (i.e.: worksites, universities etc.)
- Candidate profiles (Competencies, skills, qualifications, demographic fit etc.)
- SFA Remuneration and Benefits (basic, commission structure, pension, medical aid, tax, group life etc.)
- Interviewing, referencing and screening knowledge and skills
- FA/ Employment contracts and contracting process
Personal qualities
- Customer Focus
- Cultivate Innovation
- Drives Results
- Collaborates
- Being Flexible and Adaptable
- Business Insight
- Decision Quality
- Plans and Aligns
- Builds Networks
- Communicates Effectively
- Persuades
Closing Date: 25th, March 2022
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What will you do?
- Investigate, analyze, resolve and advise on support issues in a business application support environment.
- As Senior Application Support Specialist, you will be responsible for providing 1st & 2nd line production support on software applications and systems (like Portia, Xplan, Papertrial, Hermes and others)
- Communicate with end users and other support teams to notify of system incidents and resolution thereof
- Liaise with vendors to ensure problem resolution on various applications
- Work with project teams to investigate complex issues, identify and implement solutions
- Work in partnership with other departments ensuring correct exchange of knowledge and successful transition of developments into production
- Maintain appropriate levels of technical and procedural documentation
- Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures and incident management procedures)
- Testing of new applications or upgrades
- Facilitate system audit processes
- Conduct system monitoring
- Communicate with end users and other support teams to notify of system incidents and resolution thereof
What will make you successful in this role?
- Experience of Windows platforms & basic networking & web technology
- Experience with Microsoft Windows and SQL server knowledge with practical experience
- SQL scripting skills
Qualification and Experience
- Tertiary qualification (in Commerce, Business, IT or Computer Science).
- Experience as an Application Support Analyst vital
- ITIL
Knowledge and skills
- Experience of Windows platforms & basic networking & web technology
- Experience with Microsoft Windows and SQL server knowledge with practical experience
- SQL scripting skills
- Excellent communication skills [English/Afrikaans] both written and verbal
- Financial Service / Stockbroking experience essential
Personal Qualities
- Strong numerical orientation
- High attention to detail
- Strong communicator and team player
- Organised with a strong client focus
- Process-driven
- Accurate and detail-oriented
- Critical and analytical capability
- Ability to perform well under pressure and show maturity, confidence and resilience
- Excellent listening, communication and interpersonal skills
- Pro-active approach to work, clients, problem solving and innovation
- Learning agility and curiosity
- Assertive
- Passionate ownership for results
- Relationship management and networking with stakeholders and service providers
Closing Date: 25th, March 2022
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What will you do?
- Monthly, quarterly, bi-annual and annual Risk Reporting and TCF Reporting to management, Audit and Risk Committee and Board.
- Develop and maintain the Enterprise Risk Management Policy Framework.
- Ensure the implementation of and adherence to the Enterprise Risk Management framework operationally across the business.
- Assist management with implementation of the risk management policy and reporting thereof, including training.
- Prepare ad hoc reports as business requires.
- Training and supervision of risk champions across the business.
- Co-ordination and review of risk and TCF across the cluster.
What will make you successful in this role?
Qualifications and Knowledge
- Newly qualified CA(SA) or Risk Management qualification
- 1 year’s experience in a similar capacity within Insurance Industry would be an advantage
- Proficiency in MS Office Word and Excel (intermediate)
- CURA Risk Management system knowledge would be an advantage
Competencies
- Solid work ethic – must work independently and be a self-starter
- Planning and Organising
- Excellent written and verbal skills – English business language
- Attention to detail
- Analytical skills
- Relating and Networking
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
- Confidence and Decisiveness
- Deadline driven
- Time management
- Pro-Activity
- Problem Solving
- Client Service Orientation
- Treating Customers Fairly
Personal Attributes
- Interpersonal savvy - Contributing through others
- Decision quality - Contributing through others
- Plans and aligns - Contributing through others
- Optimises work processes - Contributing through others
Closing Date: 7th, April 2022
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What will you do?
- Contribute to the creation of the annual provincial distribution strategy
- Create, execute and be accountable for the geographical Agency Distribution vision and strategy/plan of Individual Life Distribution annually
- Demonstrate inspirational leadership for Area Managers
- Drive business innovation through partnerships with identified partners (Santam/MiWay, Sanlam Fiduciary, Glacier Investments, and Sanlam Health & Sanlam Employee Benefits)
- Implement the Provincial strategic plan of the Senior Implementation and Relationship Executive
- Represent the ambassadorial ‘face of the province’ in terms of events, recognition
- Ensure collaboration and synergy between all channels across segments in the province to drive sales and market share growth
- Accountable for achievement of profitability (VNB and expense management) for the province
- Ensure adherence to compliance and risk management for the province
- Ensure operational excellence within the province
- Develop talent and drive transformation
Undertake strategic leadership
- Form part of the Agency Mancom that takes collective accountability for the decision making and leadership of the Agency Distribution
- Analyse market changes, competitors, risks, opportunities and threats and create contingency plans for these in order to protect and grow market share
- Be overall accountable for the profitability and success of the province with respect to strategic attainment of business plans, decision making, operations, sales, compliance and customer service
- Understand the overarching SKY Individual Life strategy and vision in order to co-create (with the Area Managers and provincial team) an aligned national distribution strategy that incorporates all 5 channels across the different segments
- Lead a culture of high performance within the province through present and courageous leadership and ensuring that the region;
- is structured and set up correctly in order to function effectively
- is adequately resourced to meet goals/targets
- is trained, developed and up-skilled
- is clear on their business goals and share a common sense of purpose
- is motivated, encouraged and supported in their jobs
- is disciplined, performance managed and rewarded appropriately
Strategically drive the execution of the provincial sales strategy through sales management
In conjunction with the Area Managers, communicate the channel distribution strategy at a provincial level and work with the Provincial Team to formulate the provincial business plan including;
- sales targets
- expense budgets
- manpower growth
- tactics, projects and marketing plans for penetration and growth
- create provincial value propositions and strategies
- broaden existing intermediary base and market share
By working closely with the Area Managers to ensure that there is a sound understanding of how the different channels need to work collaboratively to achieve the strategy and that processes and communication within the province and between teams support this
Ensure Area Managers generate tactically aligned plans within the sales teams to effectively penetrate new and existing markets within the region
Get regular feedback and updates from the Area Managers and provincial teams on sales performance against target. Report these back to Agency Mancom
Undertake the regional ambassador role
- Be the face of the province (Cross Channel), an ambassador for clients, stakeholders and intermediaries in the province (relationship building, events, recognition conferences, networking, opening doors, influencing etc.)
- Positioning of Sanlam as a brand and business on provincial level in the market with key public and private market stakeholders
- Engage with industry bodies (i.e. business and community forums)
- Develop and maintain provincial business partnerships within the financial services community (including competitor liaison when required)
- Identify and engage high impact intermediary opportunities
- Host events and functions that drive recognition
- Forge close relationships and influence with Product Houses and key HO functions on behalf of the province in order to partner with the province for support and collaboration
Be accountable for the provincial expense budgets and profitability
- The Provincial Executive has strategic accountability and oversight of the items below, however not direct operational responsibility.
Budgets and expense management:
Work closely with Channel Finance Manager to;
- Ensure that clear and robust expense budgets are created and managed, and that expense management processes are undertaken
- Be overall accountable for the achievement of the provincial budget
- Constantly look for cost saving initiatives and create a cost awareness culture within the province
Profitability:
- Understand and implement practices to ensure viability and profitability of the province
- Have accountable oversight of;
- VNB
- Product mix.
- Create and direct opportunities to increase new business streams
- Cost to Income ratio.
Be accountable for risk management and compliance within the province (including Key Individual)
Work closely with Area Managers and Compliance Officer to ensure accountability for;
- Demonstrate the knowledge and understanding of all relevant regulatory and legislative laws/rules/ frameworks applicable to doing business compliantly
- Be able to adapt quickly to changes to remain competitive and compliant
- Drive ongoing awareness and education of compliance within the province
- Knowledge, accountability and ability to be accredited for and undertake the 16 duties of a Key Individual (KI) requirements for the province
- Identify areas of risk within the province and ensure there are appropriate management processes, monitoring, reporting and corrective actions in place to minimise or eliminate these
Drive change and business innovation within the province
- Drive and support the SKY Individual Life and Agency Distribution strategy
- Act as sponsor for all major internal change initiatives (i.e. restructuring) within the province communication/visibility, change management and support activities
- Identify areas within the provincial operation that need to be made more effective, cost efficient or client centred; and create actions and projects to improve these through innovation
- Create a culture of innovation within the province
- Encourage and reward staff for business innovation ideas that save costs, increase value add or make processes more effective
Build and develop relationships, networks and new markets
- Work closely with the Senior Implementation and Relationship Executive, Key Accounts Specialists, GMD and other Individual Life Distribution partners and different distribution support resources to identify high impact clients, associations and worksites/ companies (public and private sector) to approach and build relationships .
People Management
Recruitment and Selection:
- Ensure that high potential talent is sourced and selected into the province to support the vision and talent succession nee
Diversity and transformation:
- Embrace transformation in the province. Promote and communicate transformation as a key strategy within the region and support initiatives to achieve DTI and EE targets
- Align HR practices and decisions within the province, with respect to recruitment and promotion of staff, to support transformation targets
Train, coach and mentor staff
- Ensure all direct reports have development plans, discussions and are suitably trained for their positions
- Ensure there is ongoing and robust vesting and development of Advisors within the province (through SM’s)
- Ensure that direct reports are coached, developed and motivated to become productive and vested as soon as possible
- Act as mentor to key staff within the province
- Performance contracting and management
- Undertake effective performance contracting with all direct reports (Scorecards)
- Undertake performance management and performance discussions with all direct reports
- Ensure updated job profiles, competency models and KPA documents for all staff
- Update and manage annual and sick leave
- Achieve EE appointment/promotion ratios
- Undertake staff career development and talent retention strategies
Qualification & experience
- Grade 12
- Business, Legal or Commercial Degree/MBA
- CFP an advantage
- Key Individual (KI)
It is expected that the successful candidate meet the requirements of Class of Business (COB) at the date of appointment
Knowledge and skills
- Sound Financial Services experience at a senior level within the corporate environment
- At least 2 years Sales and Distribution exposure
- At least 5 years management and leadership experience
Personal qualities
- Strategic thinking abilities
- Leadership abilities (vision, courage, values, ethics, connecting with people)
- High energy levels and action orientation with tenacity
- Sound political acumen
- Able to operate, challenge and influence at a strategic/executive level
- Socially confident and skilled to communicate well
- Able to inspire and motivate others into action
- Results orientation (sales/target focussed)
- Influencing abilities
- Networking and natural relationship builder
- Stress tolerance and ability to work with ambiguity
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What will you do?
Responsible for financial analyses or for a division providing financial accounting services for head office and/or group companies. Applies principles of accounting to analyse financial information and prepare financial reports. Compiles and analyses financial information to prepare entries to accounts, such as general ledger, documenting business transactions. Analyses financial information detailing assets, liabilities and capital. Prepares balance sheets, profit and loss statements and other reports to summarize and interpret current and projected company financial position. Audits contracts, orders and vouchers and prepares reports to substantiate transactions prior to settlement. Installs, modifies, documents and coordinates implementation of accounting systems and control procedures. Makes recommendations regarding the accounting of reserves, assets and expenditures. May have supervisory and/or client relationship responsibilities.
What will make you successful in this role?
- IFRS 17 implementation (including system specifications and testing, transition disclosures, assessing impact on other areas such as capital risk management disclosures, etc.). This will include support to the management information team and not limited to IFRS reporting.
- Preparation of technical working papers, including memos for audit committee. This will include the review of and support for technical working papers/memos prepared by the clusters. Also facilitate obtaining audit opinions from the group audit technical teams, addressing queries and the sign-off thereof by the auditors.
- Completion of IFRS checklists and coordinating of reports in respect of the interim and annual reporting periods (not limited to annual financial statements only):Sanlam Limited, Sanlam Life Insurance Limited group and company, Sanlam Group
- Addressing technical issues raised by auditors as part of interim and annual report glossies review, including considering and implementing new reporting requirements in HFM and/or additional pack: Sanlam Limited, Sanlam Life Insurance Limited group and company, Sanlam Group
- Technical accounting related project and initiatives involvement and implementation (could include all aspects of project management)
- General IFRS technical support to the rest of the Sanlam Group, including training sessions (group and/or individual)
- Value added proposition to Stakeholders:
- Technical partnerships with the corporate finance and cluster teams
- Monitoring JSE publications and identify/implement Sanlam improvements. (eg Reporting back on proactive monitoring of financial statements)
- Facilitating the groupwide CPD programme for staff belonging to accounting professional bodies (coordinating and arranging of events)
Other functions:
- Documenting guidelines, processes and procedures where appropriate
- Audit liaison during interim and year end reporting periods
- Functional and user acceptance testing of all relevant systems as and when required
- All other ad hoc tasks that may be required from time to time
Qualification and Experience
- Qualified accountant (CA (SA)
- A minimum of 2-4 years experience in an accounting/financial environment
- Similar relevant experience in the insurance/financial industry
- Experience in using Sanlam’s financial reporting systems (Hyperion Financial Management/SAP) will be to your advantage
- Specialist Knowledge (preferably insurance industry): Understands technical or professional aspects of work and continually maintains technical knowledge (eg IFRS)
- Extensive IFRS experience, having an understanding of IFRS and appreciation for the risks in applying and financial reporting implications of IFRS
Knowledge and Skills
- Financial Analysis
- Financial Information Review
- Financial Reporting
- Financial Queries and Recommendations
- Financial Controls
Personal Attributes
- Communicates effectively - Contributing through others
- Decision quality - Contributing through others
- Manages complexity - Contributing through others
- Plans and aligns - Contributing through others
Closing Date: 6th, April 2022
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What will you do?
Sanlam Adviser Network is looking for an experienced portfolio manager to manage the Western Cape province and the surrounding area’s through managing key stakeholders and franchise principals. The ideal candidate must be a strategic thinker who can operate in a challenging environment and deliver on key objectives and targets. The portfolio manager role form part of the management committee and reports directly to the channel head. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you
The objective of this position is to secure the functionality of the business to drive extensive and sustainable growth.
Management Effectiveness
- Manages service delivery through a team of internal and external stakeholders.
- Drives operational excellence through area of supervision
- Holds franchise principals accountable for managerial/supervision work, including recruitment, selection, performance management and talent management of Sanlam independent advisers.
- Identify and recruit successful franchises principals on behalf of the SAN channel.
- Manage current franchises for success need to be very assertive in management style with strong focus on relationship building, collaboration and stakeholder management
- Ability to manage key accounts and clear understanding of the macro and micro environmental factors that influence key accounts.
- Assist franchise principals to manage performance of managers and advisers employed by franchise principals.
- Ability to manage in an environment of little structure and much uncertainty and complexity.
- Must be target and sales driven, results orientated individual.
- Must be able to manage different value propositions for different stakeholders (advisers, managers, and franchise principals)
- Sales / Productivity
- Must be able to translate the channels priorities and strategies into provincial strategy.
- Must be able to allocate and utilise all resources in province to ensure that targets are met.
What will make you successful in this role?
- Grade 12 or equivalent
- RE 1 and RE 5
- A relevant Diploma/ Degree such as Business/Marketing/Sales
- Relevant post graduate business or commercial degree
- Proven experience in senior sales management role
- Must have worked with senior sales people in a distribution channel
- A minimum of 6 to 8 years related experience
- Understanding of business functions such as tied salesforce, compliance, Human Capital, finance, marketing etc.,
- Demonstrable competency in strategic planning and business development
- Working knowledge of data analysis and performance/operation metrics
- Working knowledge of Information Technology/Business infrastructure and Microsoft Office
- Outstanding organisational and leadership abilities
- Aptitude in decision-making and problem-solving
- Proven track record of sales delivery through a sales team at a senior level
Core Competencies
- Cultivates innovation - Contributing strategically
- Customer focus - Contributing strategically
- Drives results - Contributing strategically
- Collaborates - Contributing strategically
- Being resilient - Contributing strategically
Personal Attributes
- Financial acumen - Contributing strategically
- Strategic mindset - Contributing strategically
- Directs work - Contributing strategically
- Manages complexity - Contributing strategically
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What will you do?
- Provide end-user technical desk-side support (installation, configuration, problem identification and resolution) for Microsoft products and a range of business applications.
- To diagnose and resolve hardware related issues on Desktops and Laptops.
- Manage and update assigned service calls via a Service Desk Software solution.
- Assist with audio-visual and technical requirements for meetings and presentations
- Assist with Change and Release management activities (application testing, software delivery)
- Maintain a shared knowledge base and engage in formal and informal knowledge transfer
- Assist with the investigation of new technology, hardware and software.
- Adhere to company processes and procedures including relevant documentation
- Diagnose and resolve hardware related issues on Desktops and Laptops
What will make you successful in this role?
- IT qualification/background (A+, N+, MCP)
- 4 -6 years’ experience in an IT user support role within a professional services environment
- Must have working knowledge of Desktop/laptop hardware, multifunction printers, networking
- Must be able to work afterhours when required (on a shift basis)
- Knowledge of and experience in supporting Information sources and trading systems highly advantageous.
- A comprehensive knowledge of IT infrastructure technology including LAN, WAN, hardware, networks (data & voice), operating systems, remote connectivity, platforms and configurations.
- Experience of device support (including mobile devices).
- Extensive experience working as a technical team member within a busy and complex IT organisation
- Knowledge of and experience in supporting information sources and trading systems highly advantageous
Qualification and Experience
- Degree or Diploma with 4 to 6 years related experience.
Knowledge and Skills
- Incident and Problem Tracking
- Compliance
- Information Reporting
- Computer Installation
- Computer Operations Knowledge
Personal Attributes
- Interpersonal savvy - Contributing independently
- Decision quality - Contributing independently
- Action orientated - Contributing independently
- Optimises work processes - Contributing independently
go to method of application »
What will you do?
The Retail Affluent cluster is responsible for Sanlam’s retail business in South Africa. RA provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions. These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Designed to facilitate long-term wealth creation, protection and niche financing, these solutions are engineered around client needs.
As we Live in Confidence, we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
What will make you successful in this role?
Output/Core Tasks:
- Business Shared Services environment is divided into three divisions, a call centre a front office and an administration division that deals with all other types of communication and correspondence from our customers.
- You will be responsible for providing professional and effective services to brokers, advisors and customers; meeting customer’s expectations, particularly in terms of quality and time-lines in compliance with the company’s standards.
- Effectively deal with all client e-mails/faxes; investigating, and ensuring resolution of client policy service enquiries
Role Requirements:
Qualifications:
- Matric/Grade 12
- Relevant business degree/diploma from a well-recognised institution is a requirement.
Knowledge and Experience:
- Policy services administration experience within a financial company is highly recommended.
- Call Centre experience will be to your advantage.
- Ability to communicate fluently in these languages English, Afrikaans and any African language is a requirement.
Competencies:
- Must have passion for customer services
- Strong communication skills
- Aptitude to identify and solve problems
- Capacity to manage information
- Very good Interpersonal skills
- You must have Integrity and hold respect for others
- Computer literate
Personal Attributes
- Communicates effectively - Contributing dependently
- Decision quality - Contributing dependently
- Action orientated - Contributing dependently
- Optimises work processes - Contributing dependently
go to method of application »
What will you do?
- Activity management of representatives.
- Prospecting for Representatives.
- Production management on a daily basis concentrating on quality and quantity.
- Conducting training - Theoretical and practical in field.
- Facility liaison.
- New facility identification.
Qualification & experience
- Grade 12
- meet the qualification requirements in line with their DOFA:
- Individuals who joined the industry prior to 2010 must have obtained their 30 or 60 credits or alternatively obtained a full qualification as per the FSCA’s list of recognized qualifications.
- Individuals who joined the industry from 2010 must have obtained a full qualification (120 Credits at NQF Level 4 for Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
- It would be advantageous for the individual to meet the following criteria but not compulsory: In order to register for the Retail Pensions Category the Manager must have obtained a full qualification (120 Credits. at NQF level 4 would be required and NQF level 5 would be advantageous Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
- RE 5 required from date of appointment)
Class of business (COB):
Should the candidate have been deemed Fit and Proper for Tier 1 by 01 April 2018, the candidate is then deemed competent for Class of Business. All applicants that were still under supervision for any competency requirement pre or post 01 April 2018 will be required to have obtained Class of Business prior to appointment. If a potential candidate has not completed Class of Business they are still deemed to be under supervision and cannot be appointed as a Sales Manager.
Knowledge and skills
- At least 2 years sales experience of which at least 1 year must be within the financial services industry (Cat B1/Cat B2/Retail Pensions)
- A minimum of one year management experience
- Where the appointment is an internal appointment, past performance must be checked to ensure that all company criteria was met
Personal qualities
- Good leadership skills.
- Entrepreneurial with good business acumen.
- Strong action orientation
- Good written and verbal communication skills.
- Ability to make decisions.
- Initiative and innovativeness.
- Planning and organizing.
- Achievement orientation.
- Negotiation skills.
- Coaching and enabling skills
go to method of application »
What will you do?
- Activity management of representatives.
- Prospecting for Representatives.
- Production management on a daily basis concentrating on quality and quantity.
- Conducting training - Theoretical and practical in field.
- Facility liaison.
- New facility identification.
Qualification & Experience
- Grade 12
- Meet the qualification requirements in line with their DOFA:
- Individuals who joined the industry prior to 2010 must have obtained their 30 or 60 credits or alternatively obtained a full qualification as per the FSCA’s list of recognized qualifications.
- Individuals who joined the industry from 2010 must have obtained a full qualification (120 Credits at NQF Level 4 for Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
- It would be advantageous for the individual to meet the following criteria but not compulsory: In order to register for the Retail Pensions Category the Manager must have obtained a full qualification (120 Credits. at NQF level 4 would be required and NQF level 5 would be advantageous Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
- RE 5 required from date of appointment)
Class of business (COB):
Should the candidate have been deemed Fit and Proper for Tier 1 by 01 April 2018, the candidate is then deemed competent for Class of Business. All applicants that were still under supervision for any competency requirement pre or post 01 April 2018 will be required to have obtained Class of Business prior to appointment. If a potential candidate has not completed Class of Business they are still deemed to be under supervision and cannot be appointed as a Sales Manager.
Knowledge and skills
- At least 2 years sales experience of which at least 1 year must be within the financial services industry (Cat B1/Cat B2/Retail Pensions)
- A minimum of one year management experience
- Where the appointment is an internal appointment, past performance must be checked to ensure that all company criteria was met
Personal qualities
- Good leadership skills.
- Entrepreneurial with good business acumen.
- Strong action orientation
- Good written and verbal communication skills.
- Ability to make decisions.
- Initiative and innovativeness.
- Planning and organizing.
- Achievement orientation.
- Negotiation skills.
- Coaching and enabling skills
go to method of application »
What will you do?
- Act as Scrum Master for 3-5 Scrum teams with a focus on guiding the teams towards improving the way they work.
- Providing support to the Scrum Team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
- Guiding and coaching the Scrum Team and its stakeholders on how to use Agile/Scrum practices and values to delight customers.
- Guiding and coaching the Scrum Team on self-organization to fill in the intentional gaps left in the Agile/Scrum framework.
- Facilitating all sprint events (planning, refinement, stand-ups, retrospectives and reviews).
- Supporting and educating the Product Owner, especially with respect to refining and managing the product backlog.
- Ensuring cross-team coordination.
- Removing impediments or guiding the Development Team to remove impediments by finding the right personnel.
- Maintaining relevant metrics that help the Development Team see how they are doing.
- Assessing the Scrum maturity of the Scrum Team and coaching them to higher levels of maturity, at a pace that is sustainable and comfortable for the team.
- Liaising between the Development Team and User Experience Designers to foster better communication between the disciplines.
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
What will make you successful in this role?
Experience and skills
- Grade 12
- Knowledge of the software development life cycle
- First level Scrum Master certification (PSM I, CSM) (advantageous)
- At least 2 years’ experience working as a Scrum Master
- At least 3 years’ experience working in an agile environment
- Knowledge of other approaches in the Agile space: XP, Kanban, Crystal, FDD, etc
- Knowledge of numerous well documented techniques for filling the intentional gaps left in Scrum (example: Burndown techniques, Retrospective formats, handling bugs, etc)
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- The ability to distinguish between what "is Scrum" what is "not Scrum"
- Excellent communication skills in English in written and spoken form
Preferred Skills/Experience (advantageous)
- Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, organizations, cultures, co-located vs. distributed, etc)
- Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc
- Knowledge and/or experience with widely successful agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing
- Experience applying a wide variety of well documented techniques for filling in the intentional gaps left in the Scrum approach (example: Burndown techniques, Retrospective formats, handling bugs, etc)
- Excellent mentoring skills
Key Competencies
- Problem solving
- Coaching and mentoring
- Facilitation
- Conflict management
- Collaboration
- Excellent oral and written communication skills
- Servant leadership
- Communication
- Assertiveness
- Situational awareness
- Enthusiasm
- Attitude of empowerment
- Attitude of transparency
Personal Attributes
- Interpersonal savvy - Contributing dependently
- Decision quality - Contributing dependently
- Plans and aligns - Contributing dependently
- Optimises work processes - Contributing dependently
go to method of application »
What will you do?
- Activity management of representatives.
- Prospecting for Representatives.
- Production management on a daily basis concentrating on quality and quantity.
- Conducting training - Theoretical and practical in field.
- Facility liaison.
- New facility identification.
Qualification & Experience
- Grade 12
- meet the qualification requirements in line with their DOFA:
- Individuals who joined the industry prior to 2010 must have obtained their 30 or 60 credits or alternatively obtained a full qualification as per the FSCA’s list of recognized qualifications.
- Individuals who joined the industry from 2010 must have obtained a full qualification (120 Credits at NQF Level 4 for Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
- It would be advantageous for the individual to meet the following criteria but not compulsory: In order to register for the Retail Pensions Category the Manager must have obtained a full qualification (120 Credits. at NQF level 4 would be required and NQF level 5 would be advantageous Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
- RE 5 required from date of appointment)
Class of business (COB):
Should the candidate have been deemed Fit and Proper for Tier 1 by 01 April 2018, the candidate is then deemed competent for Class of Business. All applicants that were still under supervision for any competency requirement pre or post 01 April 2018 will be required to have obtained Class of Business prior to appointment. If a potential candidate has not completed Class of Business they are still deemed to be under supervision and cannot be appointed as a Sales Manager.
Knowledge and skills
- At least 2 years sales experience of which at least 1 year must be within the financial services industry (Cat B1/Cat B2/Retail Pensions)
- A minimum of one year management experience
- Where the appointment is an internal appointment, past performance must be checked to ensure that all company criteria was met
Personal qualities
- Good leadership skills.
- Entrepreneurial with good business acumen.
- Strong action orientation
- Good written and verbal communication skills.
- Ability to make decisions.
- Initiative and innovativeness.
- Planning and organizing.
- Achievement orientation.
- Negotiation skills.
- Coaching and enabling skills
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail