Latest Vacancies at RCL Foods

Job Description    
At RCL FOODS we grow what matters!!!

• Our Talent Team on a search for a Supply Chain BI Analyst on an FTC basis for a Maternity Cover
• The role is based in Durban.
• The BI Analyst will also be responsible for driving business insights and continuous improvement to assist in short, medium & long-term decision making, scope reporting requirements to deliver key analytics initiatives and manage and support day-to-day analytics requirements and platforms by ensuring solutions are up-to-date and accurate.

Minimum Requirements    

• A relevant Qualification or 3+ relevant experience (preferably a bachelor’s degree in supply chain, Engineering, Information Systems, BCom Computer Science or similar degree)
• High level of proficiency with MS Office packages with proven advanced proficiency in Power BI &Excel.
• 2-5 Years’ experience in a data analytics environment
• Experience in creating dashboards.
• Success in providing data & analytics insights that have added value Experience in food manufacturing, consumer, and supply chain industries.
• Ability to draw insight from analysis, communicate effectively, and be able to influence peers and superiors.
• Specialization in data sciences and data analytics

Duties & Responsibilities    

• Partner with various stakeholders within Supply Chain to understand and deliver performance insights and key analytics solutions.
• Collaborate with business and business partners to deliver analytical solutions aligned to other business solutions.
• Create and maintain detailed documentation for all processes and procedures required to perform the BI Analyst role.
• Ensure data integrity, accuracy, and validity.
• Ensure data and information is accessible to departments and stakeholders across the business as per business requirements.
• Provide training and support on dashboards to business users.
• Troubleshoot and resolve issues and queries from users regarding dashboards.
• Maintain current knowledge of all relevant technological developments and seek opportunities to deploy new technologies.
• Generate specs for new reports based on business requirements.
• Create dashboards and interactive visual reports using Power BI or relevant data dashboard tool.
• Document all reports, data sources and purpose of reports.
•  Design, build and release reports to relevant stakeholders.
• Extract, transform and load data from external sources (Excel, SharePoint lists).
• Build user friendly data models.
• Monitor and track all data reports.
• Identify root causes and escalation of failure points.

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Job Description    

• Vector Logistics, a division of RCL FOODS, is on the hunt for a Transport Execution Agent FTC to join our Transport Excellence Team forpeak season at eThekwini Depot. This individiual will drive a consistent Customer Service Experience by ensuring Superior in trade Execution of daily route assignments through interactions with Drivers, Customers and the other internal support structures. Daily debrief of day to expeditors that inputs into the Short Cycle Feedback process.

Minimum Requirements    

• Min Post Matric qualification at a minimum of NQF 6 in a relevant discipline
• Degree in Supply Chain & Logistics is an advantage
• Degree in Industrial Engineering is an advantage

Duties & Responsibilities    
On Route

•  Liaise with Driver and Backdoor representatives.
• Track the progress of allocated routes allocated to you on the day.
• Record En-route incidents and provide feedback on the day’s activities to the Expeditor.
• As the first point of contact, address any challenges that are faced at the backdoor to positively affect the outcome.
• Proactively analyse route delays and drive communication with stores regularly in the day.
• Engage receiving staff at customer back door to highlight delays and attempt to speed up delivery execution
• Ensure that all RD, short deliveries, and sleepouts is logged and communicated to respective business units by end of execution day
• Monitor routes for potential early arrival back at DC, look for opportunities to add additional routes if time allows
• Make notes of all deviations to plan, document these and feedback to Transport Expeditor daily.

Post-trip trip

•   Ensure all issues identified during the day are documented and shared with DC Debriefer and Transport         Expeditor
•  Ensure that frequency of in day update reports to DC leadership teams is followed in regular intervals
•   Attend daily Short Cycle Feedback sessions with DC and Transport Expeditor, ensure that action item identified are closed out daily
•  Identify daily driver contact issues, drivers not answering phones, and not giving feedback on delays. Feed this back to DC and Transport Expeditor
• Ensure trip sheet feedback is received from DC, add own comments, and share with Transport Expeditor
• Ensure that once DC has completed trip sheet action items, these are closed out with drivers and the CT team. Discuss feedback look when engaging drivers

 Enhanced Customer Service Levels

•  Regular driver engagement to understand the impact of traffic on the current route schedule, identify and communicate potential changes to routing master data
• Maintain good customer relations by delivering on promises consistently
• Feedback on all customer comments, queries and complaints
• Route cause analysis of queries and complaints conducted to prevent re-occurrence, daily feedback given to the Control Tower
• Ensure drivers and VA’s adhere to offloading standards and maintain customer service levels
• Ensure effective social systems are created between the Depot, Drivers and the Control Tower

 Drive Productivity

• Daily engagement with drivers and DC team to gain insight into current-day issues experienced. Use a telematics system to guide discussions to drive the performance indicators
•  Identify and engage errant customers/principals with the view to reducing offloading standards and amending/improving customer relationships
• Identify Driver and VA challenges and influence the material that is used in training and coaching to improve Customer service levels
• Daily engagement with the Routing and Scheduling controller to highlight all identified issues from the previous day
•  All variances identified to be categorized into master data, ad hoc, once-off and analyses buckets
• Ensure Routing and Scheduler updates daily action item list and closes all previous day action items
• Keep track of all changes made to master data by the Routing and Scheduling controller/ Transport Expeditor and feedback on the effectiveness of those changes
• Identify and highlight all back door issues to routing and Scheduling controller, focus mainly on trends
•  Monitor planned vs actual start up times for each day, highlight recurring issues to the DC leadership team and Optimization manage
• Closely Monitor daily customer hit rates. Customers without a hit rate must be highlighted and the root cause identified. If the GPS coordinate is wrong, the expeditor will use the actual stop location to update the master data
• Monitor store opening and closing times against master data. Highlight any variances to Transport Expeditor 

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Job Description    
RCL FOODS is seeking to employ an experienced Regional Supply Chain Assistant to join their dynamic logistics team. This role will be based in Pretoria and report to the Customer Account Manager.

• The purpose of this role is to assist the customer in identifying cost saving opportunities and improvement of supply chain efficiencies for the dedicated region. To engage with the regional and national teams on a regular basis to identify, drive and measure key initiatives in the dedicated region. To ensure that all aspects of daily Customer admin and service queries are addressed. To act as the front-line administrative information conduit for customers and into other Vector departments by providing support to the Account Manager in the smooth running of a Customer account. To build a deep understanding of Customer operations and ensure efficient and accurate data capture of workflow data updates and changes.

Minimum Requirements    

• Matric with a tertiary qualification in Industrial Engineering/Procurement/Supply Chain or Logistics or a similar related field.
• Valid Code EB drivers' license.
• 3 years account or general administration experience preferably in a FMCG sales environment.
• Customer relations experience.
• Supply chain and various roles within the FMCG realm.
• Sales and logistics execution processes with emphasis on 3PL concepts.
• Matric with a tertiary qualification in Industrial Engineering/Procurement/Supply Chain or Logistics.
• Valid Code EB drivers' licence.
• Vector business partners, processes, and people.
• An understanding of multiple key performance indicators, inter-relationship and bottom-line sensitivity.

Duties & Responsibilities    
Procurement:

• Continued review of spend / categories / suppliers - identify opportunities (savings / quality / consolidation etc).
• Take ownership of regional office spend (governance & good practice).
• Liaise closely with Regional Finance to verify & seek opportunities - impact bottom line.
• Maintain an active action & benefits plan - status & reporting on weekly basis.
• Consider Regional vs national supply.
• Identify relevant items that can be channelled through Vector (control & revenue).
• Supplier Relationship Management (service levels / quality etc).

Logistics:

• AM and GM engagements in order to collect, report and resolve regional Logistics queries.
• AM and GM support when running trials and NPD product launch – product availability and allocations.
• Time studies conducted in regional casas to identify time saving opportunities within the logistics sphere.
• Support regional project implementations like “Fresh strips”, “dual temp deliveries”, “EPOD”.

Reporting:

• Maintain an active action & benefits plan.
• Provide weekly status & reporting.
• Monthly stakeholder meetings.
• Compile review packs (standard and non-standard).

Relationship Management:

• Answer daily general enquiries – represent the first point of reference including basic investigation and follow – up.
• Escalate to Account Manager if required.

Account Administration:

• Implement administration on updated service level agreements.

Project administration:

• Update project plans for new take on projects.
• Setup and attend project meetings.
• Ensure relevant communication flow with regards to individual projects.

Key Account Management:

• Conduct store visits (if required and as agreed per Customer need).
• Participate in weekly operations planning meetings with internal supply planning and logistics.
• Ensure administration and communication internally and externally around changes occurs according to agreed parameters.
• Provide weekly and monthly reports on service levels, activity level reports and monthly DSC’s for customers and the Account Managers.
• Provide support on competitive market research activities.

Communication:

• Handle communication in relation to stock and associated issues; engaging with various business functions on a daily basis.
• Communicate requests from the Customer to relevant Vector stakeholders and provide feedback to the Customer.

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Job Description    

• At Vector Logistics we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to constantly look beyond what’s now to co-create what’s next.
• Vector Logistics is seeking an Applications Manager to join our Vector Logistics IT Team. The role will be based in Westville, Durban, and report to the IT Executive.
• Vector Logistics entrusts the Applications Manager with managing application systems; analysis, configuration and programming and provide technical and business systems leadership on complex projects, acting as the expert in a functional area to maximize business benefits; Helping lead the business into and through the 4th Industrial Revolution; and to constantly look beyond what’s now to co-create what’s next.
• The Applications Manager will be responsible for managing applications within the Finance and HR business functions and must have a good appreciation for data warehousing and reporting. A key focus will be driving innovation through automation. In addition, the shared services Applications Manager will be responsible for systems development and integration deliverables. They will be required to lead the data strategy for the IT function and work closely with the Supply Chain Analytics team to provide the single source of truth and data warehouse for the business. Ensure the daily reporting needs of the business continue to be delivered and enhanced into the future.

Minimum Requirements    

• A minimum of 5 - 7 years of experience is required in a similar field with at least 3 years management demonstrated abilities.
• A 3-year degree or diploma in Information Technology or Business Management will be required. Specific business process and functional specific qualifications will add additional value.

Duties & Responsibilities    
IT Management

• Manages the resources required to plan, develop, deliver, and support IT services and products to customers.
• Holds accountability for the change and the maintenance of professional standards.
• Provides clarity of organization, roles, and responsibilities to internal and external team members to ensure execution of objectives and strategy.
• Analyses IT resourcing requirements and reviews alternative resourcing options.
• Determines skills need and prepares resourcing and development plans.
• Defines performance targets and measures as well as the scope of projects in terms of cost, timing, resourcing, and risk.
• Leads and drives innovation through use of new technologies to enable business efficiencies and customer experience improvements.

New Business Models

• Assesses external trends and environments, incorporating leading edge thinking on IT into the business.
• Develops new approaches to performing business activities and processes that are made possible by IT.
• Understands the underlying technology and its applications, assessment of costs, risks and potential benefits.
• Inputs IT trends and options into business strategic analysis helping senior & executive management.
• Assesses business opportunities and challenges arising from IT.
• Identify & implement IT application solutions to address key business requirements within Logistics Execution and Warehouse Management
• Assess latest technologies and enable mobile solutions that improve efficiencies on in the Logistics Execution and warehouse area that have a positive effect on the end customer experience and service delivery.
• Ensures individual business processes include IT as the enabler / critical success factor, encouraging functions to prioritize their IT needs.

Relationship Management

• Evaluates potential and existing IT partners.
• Maintains relationships with key partners and suppliers.
• Manages the service delivery through partners to ensure that service levels are achieved and managed.
• Provide assistance, advice and leadership in any area associated with IT.
• Builds credibility with customers and achieves the status of trusted advisor.
• Communicates a compelling vision of the potential of IT, simulating user interest and sponsorship.
• Communicates the status and progress of IT initiatives, policies, and possibilities.

Applications Management

• Specifies, designs, and maintains database structures to support IT.
• Works closely with the technology team to coordinate and manage systems patching and upgrades to the SAP environment.
• Oversees the planning, design, management; execution and reporting of tests using appropriate testing tools and techniques in accordance with agreed standards.
• Provides support services both to users of the systems and to service delivery functions such as computer operations and help desk.

Investigates and resolves problems.

• Provides information about the systems and monitors performance.
• Evaluates, proposes, implements, and supports new technologies used in modern supply chains and warehouses using mobile & RF technologies.
• Provides advice or training to users, by making modifications, updating system documentation, manipulating data, or defining enhancements.
• Manages the installation of software, following plans and standards.
• Develops, agrees and manages service level agreements operationally, balancing the cost vs. service equation.
• Monitors and reports performance against standards

Human Capital Management

• Oversees a team of individuals and contractors ensuring that service delivery and performance is optimized.
• Manages talent planning and development within the team.
• Aspires to constantly improve and inspire delivery through people.

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Job Description    

• RCL FOODS is on the hunt to find an HR Administrator to join our Vector Logistics team. The position will be based in Cape Town and report to the HR Practitioner. The HR team is looking for a professional who will provide day to day human resource administrative support and contribute to the long-term development of the HR function.

Minimum Requirements    

• Diploma or degree in Human Resources Management.
• Valid Code EB drivers’ license.
• 2 years’ experience in a similar environment.
• SAP experience.
• Ability to effectively plan, schedule and execute work.
• Attention to detail and Good analytical skills.
• Ability to communicate on all levels within the organization.

Duties & Responsibilities    

• Provide all recruitment administration support for A and B appointments.
• Ensure all reference and criminal record checks are carried out fully and in a timely manner.
• Announce new appointments.
• Manage the new joiner process from offer letter through to joining instructions and induction.
• Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner.
• Handle maternity, paternity, adoption and parental leave processes and queries.
• Handle health, safety and IOD processes and queries.
• Administer the performance management system.
• Enter data into the HR system so that accurate records are maintained.
• Provide data for and prepare management information reports.
• Liaise with payroll and distribute the payslips.
• Process medical aid / fund entries and withdrawals.
• Process death and disability claim documents.
• Capture disciplinary records into SAP.
• Administer the recording of absence.
• Administer the recording of vacation leave.
• Administer the probationary review periods.
• Maintain the personnel filing system and safeguard the files and documentation.
• Manage the leave administration process.
• Provide support in investigations for disciplinary and grievance procedures.
• Distribute/disseminate policies and convey related communication.
• Administer employee/study loan and bursary documentation.
• Answer all channeled HR administration-related queries from employees and managers in the business and ensure their resolution in accordance with service standards.
• Co-ordination of scheduled staff training (booking of venues, catering, informing delegates etc)

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Job Description    

• At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters!
• Our Talent Team is seeking to appoint Channel/Sales Representatives (x2) to join our  Baking Team. These roles will be based in Rustenburg Bakery and Mafikeng Depot and will report into the Sales Manager.
• As a Channel/Sales Representative, you will be responsible for Sales statistics, to effectively grow our Sales & Market share, Promotion Implementation to archive volumes and to distribute and share Sales information.

Minimum Requirements    

• Matric with a Degree in Sales or Management or equivalent 
• will be an added advantage.
• Valid EB driver’s license (Code 8).
• Minimum of 3 years’ experience in sales. 

Knowledge:

• Business unit processes.
• Employment and labour legislation.
• Customer & personnel services.
• Sales & marketing.

Duties & Responsibilities    

• Set Sales budgets volumes monthly will be achieved:
• Monthly action plans to be provided and implementation of a 
• minimum of 4 Displays per month.
• Compile monthly action plans to achieve targets by customer.
• A set route list will be followed weekly.
• Distribute and share sales information, sales statistics, etc, 
• weekly.
• Promotions:
• Implement promotional plan to achieve volumes.
• Manage promotions.
• Monthly Actions:
• To achieve or exceed the monthly sales budgets.
• To demonstrate and promote the sales of bread.
• Objectives and Key Tasks:
• To Develop a regular calling cycle with all traders in the area 
• and continually canvass for new business.
• To maximize sales and grow our market share.