Latest Vacancies at Motus Aftermarket Parts

Purpos

Midas is searching for a General Worker to join the team Thabazimbi. The purpose of this position is to perform general duties such as merchandising and receiving, among others.

Requirements

• Grade 12 / Matric certificate is essential
• Computer literate
• Must be honest and show integrity
• Good communication skills
• Ability to work under pressure
• Clear criminal record

Key Performance Indicators will include, but not limited to;
BINNING / RECEIVING

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked  as per company standards

WHEN PICKING

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done on a daily basis
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

 SCANNER CONTROL

• Issue scanners to all operators on a daily basis.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet

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Purpose:

Midas is searching for two Salesmen to join the team in Thabazimbi. The purpose of this position is to sell and exceed sales targets while always maintaining great customer satisfaction. 

Requirements:

• Matric
• Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential 
• Extensive experience in an automotive sales environment dealing with customer needs.
• Technical background- Desirable
• Proven track record
• In depth product knowledge 
• Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Thorough knowledge of the geographical area of responsibility.
• Good planning and time management skills
• Be a good team player
• Negotiation skills
• Self-motivated
• Honest and show integrity 
• Clear criminal record 

Key Performance Indicators includes, but not limited to.

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Manage counter sales and ensure that optimal customer potential is achieved.
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, tele sales, and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.   
• Receive inbound customer sales inquiries
• Cold calling when necessary
• Provide quotations, product, and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Dispatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

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Job Summary 

Midas is searching for a honest Cashier at the branch in Thabazimbi. The purpose of this position is to receive payments, reconcile cash and maintain documents of all transactions and also assist with Receptionist duties. This is a small branch, therefore the Cashier will also be responsible for Receptionist duties. The successful candidate will need to be honest and reliable. Successful candidate to report to respective manager of department.

Key Performance Indicators will include, but not limited to;

Cash Receipting

• Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
• Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
• Issuing receipts reflecting amount tendered and confirms recording with the customer
• In order to ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines

Cash Reconciliation

• Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
• Totalling amounts and verifying cash totals to receipts used
• Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
• Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing

Documentation/ Recordkeeping

• Maintains documentation and records of transactions
• Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
• Accessing/retrieving information and records to facilitate resolution of specific enquiries

Reception

• Performing all necessary reception tasks in an effective, professional and gracious manner
• Receiving and greeting visitors, determine their needs in a professional manner, offering them refreshments and directing them accordingly
• Sorting and distributing incoming mail, preparing outgoing mail for pick up or courier and organizing courier deliveries
• Monitoring people coming and going through the reception doors and issuing visitors with passes where required
• Being aware of and reporting suspicious activity
• Booking meeting rooms and liaising with the tea ladies about refreshments and catering for meetings
• Answering a high volume of inbound and outbound calls efficiently and maintaining a response rate swiftly in accordance with agreed Aftermarket Solutions standards
• Providing information and assistance to callers
• Taking and relaying messages to relevant parties
• Correcting and updating the electronic telephone directory
• Opening rooms and ensuring the setting up of equipment required in doing
• Ensuring the updating of bulletin boards
• Maintaining regular attendance, personal appearance, punctuality and adherence to lunch and tea times set with co-workers

Requirements:

• Grade 12
• Basic proficiency in MS Excel 
• 2-5 years Cashier/receptionist experience
• Must handle all counter cash.
• Perform general administrative functions at the branch 

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Job Summary

Alert Engine Parts is searching for X2 Tele-Salesmen to join the branch in Pretoria. The purpose of this position is to meet all sales target and maintain great customer satisfaction at all times. The successful candidate would need to have good communication, negotiation skills and telephone etiquette. 

Key Performance Indicators will include, but not limited to;

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Ensure customer satisfaction through service
• Explore new potential markets
• Increase profitability and maintain sales targets
• Respond to all telephonic enquiries
• Receive inbound customer sales inquiries
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound enquiries
• Promote the features and benefits of the company’s products / services
• Process sales orders
• Arrange dispatch and administration of products and services sold
• Receive, manage or escalate customer complaints related to the sale of products and services
• Provide administrative support for the production of RFIs, RFPs, RFQs and other sales related documents
• Identify sales leads and escalate them to external sales staff
• Maintain client databases

Requirements 

• Matric
• 5 years’ experience as sales representative in a vehicle parts/call center environment.
• Extensive experience in a sales environment dealing with customer needs.
• Basic knowledge of the operations of an Internal Combustion Engine-Essential.
• Thorough knowledge of the geographical area of responsibility.
• Technical background-Essential 
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery.
• Should be able to carry out his/her responsibilities with little supervision.
• Be a good planner and time manager.
• Above average negotiator.
• Telephone etiquette and Professionalism.
• Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner. 
• Ability to effectively and cooperatively work with management
• Clear criminal record