Latest Recruitment at Discovery Limited

Key Purpose

• Within the Care and Claims system area, the Java developer must work together with Business Analyst, System Architect and managers, to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.
• The Java Developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support.
• The Java Developer in the Claims and Care area must be technically support and maintain the deployed applications on dev, test and production environments.

Areas of responsibility may include but not limited to:

The successful candidate will be required to perform but not limited to the following key outputs in respect of the Care and Claims portfolio:

• The system development life cycle and involvement in each stage the defined system development tools, processes and workflows
• Part of the team in distinguishing between business, functional and non-functional requirements and how to implement them
• Delivery of high quality source code and the technologies used and the systems components structure
• Develop, test, and maintain the deployed application software with high quality
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
• Perform accurate development estimation

Competencies

The successful candidate must demonstrate the following competencies:

• Software release management
• Solution Design and Implementation
• Software testing and Test Driven development
• Software deployment and maintenance

Change control

• Time management and prioritization
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments

Education and Experience

• BSc Computer Science or equivalent 3-year IT qualification
• 3+ source code Java (version 8) development experience (backend)
• Deep understanding of the SpringBoot Framework, Hibernate
• WebLogic, JBoss Application Server experience  
• Presentation layer development (JSP, JavaScript, Angular 6, JQuery)
• SOAP, REST, XML, XSLT, Web Services experience  
• Maven, ANT build scripts
• JMS, Tibco EMS experience  
• Java Batch Scheduling (Flux, Quartz) experience 
• Knowledge with Business Rules Management Frameworks and continuous integration
• Experience with DevOps (Atlassian Suite) and Linux (L5, LVS, Apache)
• Experience with containerization virtual systems (Kubernetes, OpenShift, Docker)
• Exposure to an agile methodology driven environment
• Experience in the delivery and deployment of projects within the SDLC within a high pressure complex environment

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Key Purpose of the role

The position is responsible for managing a smaller team, responsible to load and process all Umbrella contributions / billing reconciliations and investments in accordance with Section 13A of the Pension Fund Act.   The incumbent must ensure that the processes and procedures are implemented, maintained (Default Reg & T-day) and improved, in order to ensure that the team managed are able to conduct the operational activity within regulatory frameworks, accurately, effectively and efficiently. Align processes with the company strategy. The incumbent must ensure that the team has the knowledge, skills, tools and competencies required to perform the required job within service level agreements. Create an environment that support individual performance and a culture of continuous improvement. The incumbent must have an appetite to be part of a growing new business unit, able to adapt to change easily and drive change management within the team, challenge the status quo, motivate and inspire the team. The incumbent will continually review existing processes and procedures in order to ensure the delivery of committed services to the Umbrella Funds.

Areas of responsibility may include but not limited to

• Manage adherence to Service Level Agreement. Implement processes and procedures and ensure all services in respect of the operations of Umbrella Funds are conducted timeously and efficiently.
• Dealing with the full Human Resources function for staff managed. Ensure others are trained on the processes and systems. Provides staff with clear direction. Sets appropriate standards of behaviour and outputs.  Delegates work appropriately and fairly. Motivates and empowers others.
• Ensure that the contribution / billing process (Section 13A, Default Reg, T-day) are accurate, compliant, and abreast with regulatory frameworks such as, Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules. Ensures delivery of key operational attributes such as data completeness and data quality.
• Responsible to maintain and update SOP’s in line with business process developments and system enhancements. Assist with audits and appropriate responses to audit queries.
• Ensure regular, comprehensive and appropriate management reports are generated for submission to line manager and the broader business.
• Ensure productivity levels are optimised.
• Dealing with escalated calls or queries from internal stakeholders, communicate effectively with clients to resolve queries and escalations, ensure client expectations are met.
• Develop and maintain excellent business relations with internal and external brokers.
• Managing projects.
• The incumbent is the Subject Matter Expert in Retirement Fund areas under management. Produces new ideas, approaches or insights. Produces range of solutions to problems and do root cause analysis. Effective decision-making by “out of the box” thinking and weighing up risks involved.

Personal Attributes and Skills     
The successful candidate must demonstrate the following competencies:

• Communication Skills: able to communicate clearly both verbally and in writing.
• Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
•  Ability to communicate logically and objectively is essential components of this role.
• Attention to detail
• Very organised
• Conflict Management
• Expresses opinions, information and key points of an argument clearly.
• Probes for further information or greater understanding of a problem.
• Relates well to people at all levels.

Education and Experience

• NQF level 5 equivalent qualification. 
• 3 – 5 years operational leadership and management experience – Essential
• 3 -  5 years umbrella retirement funds contribution / billing process experience (Section 13A of the Pension Fund Act, Default Reg, T-day) – Essential
• NQF level 6 or B Com degree or similar is advantageous
• Relevant Industry Qualifications – Wealth Management, Introduction to Retirement Funds - Advantageous
• MS Office - Advanced Excel skills, Accounting, Investments, People management, operational processes and process mapping. Retirement Fund and Umbrella Fund operations.
• Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds.
•  3 - 5 years’ experience in the employee benefits and 5 years in a senior role.

 EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.                    

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About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers and building better businesses. Our commitment is backed up by our innovative Shared-Value Insurance model that really works.

At Discovery Insure, we offer comprehensive car and home insurance with no excess on theft, hail, hijacking and malicious damage. With our driver behaviour programme, Vitality Drive, clients get great rewards and benefits for driving well.

Discovery Insure is an environment of individuals who are committed to putting our customers first clients, innovation and great people.   

Key Purpose

• Implementation of product and pricing rules.
• Ensure all processes involving pricing is specified and run as expected.
• Identify anomalies on system and recommend corrective action. 
• Provide premium and product related support to business.

The role includes both personal lines and commercial.

Areas of responsibility may include but not limited to

• Weekly, monthly, quarterly and annual system release and project management
• Support of operations through QC management
• Test and sign off of Product and Pricing integrity
• Test and co-ordinate anniversary for personal lines as well as commercial
• Testing of cashback data for every month’s run, as well as run and release Young Adult Benefit (YAB) payments
• Ensure production support Service Level Agreement (SLA) is met
• Updating system with correct M&M data
• Updating mobile devices data
• Validations testing, signing off and maintenance testing to ensure it works correctly.

Competencies

• Recommendation action           
• Applying expertise and technology        
• Analysing                     
• Planning and organising
• Delivering results and meeting customer and business stakeholder expectations     
• Adapting and responding to change      
• Coping with pressure and setbacks        

Skills

• Proficient communication, both verbal and written - (Advanced)
• Analytical - (Advanced)
• Rational and Logical thinking - (Intermediate)
• Solutions focused - (Intermediate)

Qualification

• Matric (Essential)
• BSc degree in Mathematics/Computer Science/Financial Science or Statistics (Advantageous)

Experience

• Minimum of 1 year’s analysis (testing and/or analysis for product or business) experience within insurance industry. (Essential)
• Minimum 1 year’s Short Term Insurance product development experience (Advantageous)
• Minimum of 1 year’s SQL intermediate experience (Advantageous)

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

To evaluate and underwrite risks in the new and existing business stages, in line with Insure business goals and underwriting philosophy.

Areas of responsibility may include but not limited to

• Adherence to role Mandates, Reinsurance, risk and compliance requirements.
• Review new business referrals in line with mandate.
• Adhering to Risk Management (underwriting) rules, rating, and insurance laws and regulations.
• Make decisions regarding the acceptance, price and policy terms and conditions that are consistent with business, in line with mandate.
• Communication of, tracking and policy updates relating to but not limited to Risk Reduction Requirements, Multi-Claimants and Going off Risk cases, contributing to, and ensuring a profitable loss ratio.
• To monitor, document and drive take on process of all binder opportunities
• Identifies underwriting concerns and suggest possible solutions.
• Manage and resolve queries received from various stakeholders including doing the necessary follow up work.
• Develop and maintain effective working relationships with internal and external customers. Communicates openly and within the required SLA.
• Mentor and coach DBI Operational Consultants based on referrals/ identifying training needs.
• Perform quality assessments on new business and existing plans, based on DBI Operational Consultants workflow.
• Conduct audits on specific policies, based on criteria as defined by Business and Technical Underwriting i.e. vehicle only risk and adherence to VDB requirements, high vehicle value policies & adherence to tracking device requirements etc.
• Underwriting of risk with validation triggers in line with mandate.
• Completion, compiling and monitoring of daily, weekly and monthly reports reflecting volumes, SLA, exceptions etc
• To mentor and coach DBI Operational Consultants.
• To ensure effective communication & process implementation of Risk Engineering and Technical Underwriting outcomes.  
• To assist with auditing the technical aspects of new business quotes issued and to ensure compliance with mandates and underwriting documents including binder brokers
• To assist with monitoring of Binder Brokers, ensuring that they operate in line with mandates issued
• Monitor Technical and binder referral boxes and respond to referrals
• Contribute to servicing and retention of policies through technical Underwriting input
• Execute and supervise Renewal process of policies
• Manage portfolio performance through large loss management process, multi-claimants management process as well as portfolio risk profile management.

Qualification and Experience (Advantageous)

• Matric (Essential)
• Full FAIS qualification (150 Credits) (Essential)
• Associateship (AIISA) through the IISA (advantageous)
• RE (Must Have)
• 5 to 10 years in Technical Underwriting environment
• Renewals underwriting
• Exposure to risk engineering preferable

Knowledge

• Technical knowledge and understanding of Commercial short term insurance
• Knowledge of risk engineering processes and impact of risk improvement actions
• Broker knowledge and understanding
• Portfolio management
• Discovery Business Insure product
• Discovery Business Insure internal systems & processes
• Microsoft Office at intermediate level
• Ability to work within a workflow environment

Personal Attributes and Skills

• Deciding and initiating action
• Working with People
• Persuading and influencing
• Presenting and communicating information
• Writing and Reporting
• Planning and Organising
• Delivering results and meeting customer expectations
• Following Instructions and Procedures
• Coping with pressure and setbacks

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Key Purpose

Design, code, test, debug and correct program modules in development for the back end service providers. Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Work with the system architect to define the system design and then develop and test the necessary code that will be deployed.

Areas of responsibility may include but not limited to 

Design

• Translate business requirements into technical designs adhering to VitalityHealth processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
• Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
• Research and find effective solutions to technical issues that arise
• Estimate development timelines based on business requirements

 Development

• Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
• Conduct unit testing and fix any defects found

 Testing

• Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
• Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
• Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary 

Support / Troubleshooting

• Assist system users with technical support issues and handle according to defined procedures
• Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Personal development

• Keep abreast of current technological trends and how these might be applied in the Discovery environment
• Constant improvement of knowledge of the various applications, their functionalities and data models

General

• Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
• Able to build business relationships with other members of team and the business areas we support

Personal Attributes and Skills

Behavioral competencies

• Drives Results
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver
• Leadership Skills
• Strategic Agility
• Manages complexity
• Balances Stakeholders

Technical Skills

• Required:
• Java 6,7 & 8 /J2EE Pattern knowledge
• Databases – Oracle, PL/SQL,PostGres
• Frameworks – Spring Framework, Hibernate, JPA,SpringBoot
• Containerization technologies (Docker, Kubernetes, etc.)
• Test Tools – TDD, JUnit, Mockito,
• Code repository – GIT, BITBUCKET
• Front-end framework – NodeJs, Angular
• Build tools/Dependency – Maven, Ant
• Web Services – REST and SOAP
• Experience with Kafka
• Nice to have:
• Application Servers – Weblogic, JBoss Application Server
• Experience with Tibco EMS queues
• Linux command line
• DevOps/CI tools (Jenkins, SonarQube, etc.)
• Monitoring/reporting tools (Splunk, Dynatrace, etc.)
• ElasticSearch
• Automated testing Framework – Jmeter

Education and Experience

Education

• Matric
• A Bachelor’s Degree or Diploma in Computer Sciences/ Information Systems or equivalent IT tertiary qualification
• Formal Java Qualification (Advantageous)

Knowledge

• Knowledge of commonly used design patterns
• Excellent understanding of Object Orientated principals and Java language fundamentals
• Working knowledge of Software development within SDLC, Unit Testing, Data modelling and design of database structures
• Agile Methodology

Experience

• A minimum of 2 or more years Java systems development experience with exposure to core
• Java EE knowledge and experience

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.