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Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
Read more about this company
Who are we?
Sanlam, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients and intermediaries. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life’s financial questions. Ultimately we grow and protect wealth
What will you do?
This role will report to the Business Manager
Your primary focus will be to work with brokers being the interface between themselves and Sanlam to reach business objectives in a dynamic, innovative and high performance business.This is a third party marketing role and the Broker Consultant markets and promotes Sanlam products to Brokers. The Broker Consultant seeks to build a trusting and partnering relationship that seeks to build new business opportunities; supports and up-skill Brokers with relevant information, tools and technologies that will enable them in their practice.
Output/Core Tasks:
Your success will come from:
• Promoting and marketing the company products
• Building strong relationships with brokers
• Providing efficient service
• Meeting and exceeding your targets
• Supporting brokers in their practices and assist them to grow their businesses.
What’s in it for you?
• Unique remuneration structure that will see you well rewarded for your success
• Get to manage your own income
• Work with visionaries in the industry who value entrepreneurship and creativity
• Represent one of the top well-respected South African companies
• Be invested in and grow your talents
What will make you successful in this role?
Qualification & experience
• Completed Business/Commerce/Marketing degree
• Preferably Post graduate diploma in Financial Planning/RFP3/Wealth Management 3
• Goal and target motivated
• Sales and marketing orientation
• Natural relationship-builder
Knowledge and skills
To be successful you will need to demonstrate good experience in:
• The financial services industry, specifically in life insurance
• Marketing principles and sales skills in order to meet your targets
• Experience in third-party marketing
• Relevant regulatory legislation and compliance knowledge
Personal qualities
• Cultivates innovation
• Client centricity
• Results driven
• Collaboration
• Flexibility and adaptability
• Decision quality
• Action oriented
• Plans and aligns
• Business insights
• Treating customer fairly
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
The closing date for applications is 07 January 2022
What will you do?
Responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems, and provides basic telephonic training on these systems when required.
Escalates more complex problems but must manage the incident to completion. Identifies interim and long-term solutions and provides regular updates to the Senior Problem Analyst. Participates in internal forums and work groups to contribute to the methodology and standards.
What will make you successful in this role?
Deliver a first line support service via the Service Desk by logging Incidents and Service Requests received telephonically and via e-mail.
Offering technical advice to end users. This will include working as part of a team, to share knowledge and work together to increase performance standards.
Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within the agreed SLA, according to the agreed processes and in a professional and customer sensitive manner.
Deliver an after hour standby first line support service to end users. This is a Service that is delivered by the Service Desk team on a rotational basis.
Providing daily feedback to end users on outstanding active calls.
Manage a variety of tasks and activities which may require adjustments to priorities to satisfy business needs.
Work within defined deadlines as part of a team and on an individual basis ensuring assigned work is effectively managed.
Any task given to ensure great service delivery.
Qualification and Experience
Degree or Diploma and required Certification with 2 years related experience. ITIL Foundation certified
Knowledge and Skills
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Who are we?
Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.
What will you do?
As a Business Analyst, you will play a critical role as a problem solver and be the person who assists in defining and enabling business change in an agile environment. Your primary responsibility is to deliver solutions that are fit for purpose, that focus on efficiencies and that deliver business value.
What will make you successful in this role?
The following outcomes will be expected to be achieved by the Business Analyst:
• Understanding business needs as they relate to a potential change or transformation
• Acting as an advisor to the business on best outcomes for a particular business problem or initiative
• Facilitating group workshops and meetings
• Explaining technical jargon to non-technical/ business teams
• Gathering, identifying and documenting business requirements
• Simplifying requirements, so they are easily understood across the whole team
• Building relationships with all key stakeholders this includes business owners, product owners, development teams, trainers and users
• Business process modelling and improving business processes across various business units, processes and systems
• Implementing, testing and deploying solutions to business problems (includes facilitating and co-ordinating User Acceptance testing)
• Supporting business transition and helping to establish change (includes transfer of knowledge to users, trainers and peers)
• Assist in the continuous development, improvement and implementation of the analysis framework
• Understanding of mobile application design
• Working in an agile team within the scrum framework
Qualifications and Experience
• Experience in Business Analysis or similar role which shows Analysis capability
• Bachelor’s degree in information technology / systems or equivalent
• Relevant formal qualification in Business Analysis. E.g. Certification of Competency in Business Analysis (CCBA) or Advanced Diploma in Business analysis (AdBA)
Advantageous
• Experience working on Client Web, Client App, Mobile App, G-work or Inpulse
• Experience in the Investment industry
• Honours degree in information technology / systems or equivalent
Qualification and Experience
Knowledge and Skills
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Closing date: 31 December 2021
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Who are we?
Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.
What will you do?
Guided by Architecture and a Technical Team Lead you will be responsible for establishing new technology components and reusable solution patterns that can be leveraged by business facing development teams in their day-to-day solutions. You will constantly be developing and setting new principles, standards, processes, procedures and guidelines for the wider BI community.
You should be able to communicate technical information to technical teams, as well as be competent in communicating challenges and solutions to project and operational leadership. An understanding of data management solutions and a keen sense of the strategic value of information to an organisation will be of importance. You will also be responsible for developing data warehousing blueprints, evaluating hardware and software platforms and integrating systems; translating business needs into long-term architecture solutions.
What will make you successful in this role?
Ability to define a structured approach to problem solving and delivery against it.
Ability to create design standards, patterns and principles.
Ability to define a structured approach to problem solving and delivery against it.
Creation of role specific design standards, patterns and principles.
Data management, development and modelling.
Engage with a wide range of technical stakeholders including data scientists, business analysts, data engineers, database administrators and solutions architects.
Mentor Junior Full Stack Developers.
Qualification
Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems, Engineering or another quantitative field or,
National Diploma in an Information Technology related discipline preferred
Experience
3 - 8 years related experience
Application and data engineering background with a solid background in SQL is required
Data architecture design and delivery experience preferred
Experience in 3 or more of the following areas are required:
Database technologies (e.g. SAP Hana, Teradata or similar) and database development (Views, Functions and Stored Procedure development)
Hadoop components including HDFS, Hive, Spark, Oozie and Impala
Object-oriented/object functional scripting languages: Python, Java, Scala or related
ETL tools (e.g. SAP Data Services)
Event/Streaming based data pipelines (e.g. Kafka or Nifi)
Data warehousing (Kimball and Data Vault patterns are preferred) and dimensional data modelling (OLAP and MDX experience)
Knowledge and Skills
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Closing date: 28 January 2022
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Who are we?
Sanlam Corporate Cluster comprises of the two existing businesses - Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates. SEB CORE specializes in retirement fund administration to institutional retirement funds spread over a number of industries and services from large single employer run stand-alone funds to multi-employer umbrella funds. This business unit is also responsible for ongoing client servicing ranging from board of Trustees, Employers, Intermediaries and Employees. It is also responsible for the IT deliverables and digital strategy for Sanlam Employee Benefits.
What will you do?
• Day to day Employee Benefits administration
• Daily administration and processing of the consultancy fee payments to Internal and External Brokers
• Payments and checks to be done on MIP and Pastel system
• Investigate, resolve and provide feedback to Fund Accountant on all general ledger queries
• A thorough understanding of the Pension Fund Act and Fund Rules
• Reconcile and flagging of the Housing loans
• Ensure all documentation is attached before flagging and closing an incident
• Follow-ups to be done for outstanding schedules and liaise with different financial institutions
• Process and recover Sundry/Asset Based Fees from the member’s records on a monthly basis for FundAccounting
• Ensure all processing is done within service level agreement
• Ensure all ad hoc requests are attended to
• Handle all client inquiries in a professional manner
• Manage relationships with internal departments, resolve and route queries effectively
• Complete log sheets timeously for reporting
• Assist with testing when necessary
What will make you successful in this role?
Technical Competencies
• Previous retirement fund experience
• Certificate of Proficiency (COP) or an Introduction to Retirement Funds (IRF) qualification will be advantageous
• Proficiency in MS Office (word, excel, powerpoint)
• Strong Excel skills
• Knowledge of Section 14 of the PFA, Individual member switches, Lifestages, Recognition of transfers
• Must have a thorough understanding of and compliance with the PFA, Fund rules and Income Tax and other relevant legislative requirements
Behavioral Competencies
• Strong attention to detail and proactive attitude
• Strong ability to organize and prioritize
• Client Centric orientation
• Excellent communication skills both written and verbal
• Results-focused and display energy when performing tasks
• Time management skills
• Ability to work independently
• Innovative and demonstrates initiative
• Ability to perform well under pressure and meet d-lines
• Inter-personally skilled
• Ability to collaborate and pull information together
Qualification and Experience
Grade 12 with 2 to 3 years related experience.
Knowledge and Skills
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Who are we?
Sanlam Corporate Cluster comprises of the two existing businesses - Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates. SEB CORE specializes in retirement fund administration to institutional retirement funds spread over a number of industries and services from large single employer run stand-alone funds to multi-employer umbrella funds. This business unit is also responsible for ongoing client servicing ranging from board of Trustees, Employers, Intermediaries and Employees. It is also responsible for the IT deliverables and digital strategy for Sanlam Employee Benefits.
What will you do?
Under limited supervision provides administrative support to a department or a group of professionals. Performs complex and specialised tasks. Understands the impact of statutory/legal obligations and government legal requirements where required as part of the job function. Implication of the decisions and consequence are taken into account when performing administrative tasks. Collects, compiles and analyses complex data and information. Has the ability to exercise independent judgement and reasoning.
What will make you successful in this role?
Key Responsibilities
Building of import files for surplus allocations, section 14’s adjustments, etc.
Investing / Disinvesting funds through event runs
Detailing testing of bugs and new enhancements on all processes
Deliver on agreed deadlines
Maintain database integrity
Documenting detail test cases
Updating and maintaining process manuals
Knowledge and Skills
Excellent knowledge of the MIPEB system
Advanced MS office with very good excel skills
2-3 years Employee Benefit technical experience would be advantageous
Qualification and Experience
Grade 12 with 2 to 4 years related experience.
Knowledge and Skills
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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