Business Analyst at Sanlam Group

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs.  We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth.  Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

As a Business Analyst, you will play a critical role as a problem solver and be the person who assists in defining and enabling business change in an agile environment. Your primary responsibility is to deliver solutions that are fit for purpose, that focus on efficiencies and that deliver business value.

What will make you successful in this role?

The following outcomes will be expected to be achieved by the Business Analyst: 
•    Understanding business needs as they relate to a potential change or transformation 
•    Acting as an advisor to the business on best outcomes for a particular business problem or initiative 
•    Facilitating group workshops and meetings 
•    Explaining technical jargon to non-technical/ business teams 
•    Gathering, identifying and documenting business requirements 
•    Simplifying requirements, so they are easily understood across the whole team 
•    Building relationships with all key stakeholders this includes business owners, product owners, development teams, trainers and users 
•    Business process modelling and improving business processes across various business units, processes and systems 
•    Implementing, testing and deploying solutions to business problems (includes facilitating and co-ordinating User Acceptance testing) 
•    Supporting business transition and helping to establish change (includes transfer of knowledge to users, trainers and peers) 
•    Assist in the continuous development, improvement and implementation of the analysis framework 
•    Understanding of mobile application design 
•    Working in an agile team within the scrum framework 

Qualifications and Experience

•    Experience in Business Analysis or similar role which shows Analysis capability 
•    Bachelor’s degree in information technology / systems or equivalent
•    Relevant formal qualification in Business Analysis. E.g. Certification of Competency in Business Analysis (CCBA) or Advanced Diploma in Business analysis (AdBA) 
Advantageous
•    Experience working on Client Web, Client App, Mobile App, G-work or Inpulse 
•    Experience in the Investment industry 
•    Honours degree in information technology / systems or equivalent 
 

Qualification and Experience

• Degree or Diploma and the required Certification with 6 to 8 years related experience.

Knowledge and Skills

• Business and IT Data Analysis
• Business Requirements Definition
• Quality assurance and testing
• Impact analysis
• IT governance and compliance

Personal Attributes

• Interpersonal savvy - Contributing independently
• Decision quality - Contributing independently
• Plans and aligns - Contributing independently
• Optimises work processes - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Being resilient - Contributing independently
• Collaborates - Contributing independently
• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Closing date: 31 December 2021

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.