Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
IWG plc, formerly Regus, is a multinational corporation that provides serviced offices for clients. Founded in Brussels, Belgium in 1989, the business is incorporated in Saint Helier, Jersey. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
About the Role
This is a critical role in our supply chain team to enable IWG to meet its strategic objectives of sustainably growing our network and improving our profit margin. This position supports the company in the category management of centre utilities for 3,500+ locations globally (estimated spend of £70M) across 120+ countries.
Reporting to the Utilities Category Manager, the successful applicant will help to manage the end to end process for supplying our centres with utilities. This includes but is not limited to identifying the right suppliers, securing the best market rates to manage our cost base, whilst meeting the sustainability requirements of the group. They will continually review and optimizing our contracts, as well as driving cost reduction initiatives through technology in our centres. They will establish clear reporting on centre level consumption, covering both direct and indirect supply routes. Where needed this role is engaged in utilities supplier escalations, ensuring suppliers meet negotiated SLA’s associated with service, delivery or billing issues and in supplier management. This is a key role, accountable for managing relationships with our internal stakeholders, our external partners, and our supplier network to ensure we work collaboratively to improve our commercial performance and deliver against strategic objectives.
IWG has ambitious plans to reach Net Zero carbon emissions before 2040 and this role will be instrumental in supporting this goal. In particular we are targeting fully renewable electricity by 2030 and are committed to the RE100 guidelines.
Specific accountabilities
Applicant profile:
+3 years experience in category management, procurement, or a related field. Experience with utilities is an advantage. Must be able to demonstrate experience in category management and overseeing strategic decision-making processes.
Other qualifications and skills
Job purpose
This person is responsible for developing and implementing our SEO strategy to significantly boost visibility and traffic to all IWG’s multi-brand portfolio of websites. Success will be measured through increasing web SEO ranking by keyword cluster, and the corresponding impact on traffic measured all the way through to deals and revenue.
Job scope
By keeping up to date with advances in search algorithms and working collaboratively with other teams, including Marketing. You will set goals for sustainable growth. Specific duties will include;
Background and experience
Purpose of the role
We are seeking a Product Strategy Lead to join the Product team and lead driving revenue and profitability growth of a new product. You will report into the Director of Product and be expected to work independently to drive the product strategy and roadmap for your product, and collaborate with cross-functional teams across the organisation to deliver initiatives. The ideal candidate will be enthusiastic, analytical and entrepreneurial, with a demonstrable track record of success in a fast paced, demanding environment. This role is a unique opportunity for a high-performer to lead the development of a new product at an early stage, with the potential to fast-track into a more senior position, contingent upon the product’s performance.
Key responsibilities
Required skills, experience & qualifications
Job Purpose
The Resourcing team is responsible for hiring great talent for all mid to senior level roles at Regus, across all countries and functions. We are responsible for driving direct sourcing and helping to improve the recruitment process. Key responsibilities include:
Key Responsibilities
Required Skills, Experience & Qualifications
We are looking for a driven and customer focused recruitment professional with a demonstrable track record of senior level hiring within a fast-paced environment. Experience of managing full life cycle recruitment campaigns across multiple corporate functions and countries would be a distinct advantage.
We are looking for someone with the following experience and skills:
Job Purpose
We are looking for an ambitious and resourceful L&D manager to support a dedicated region to ensure smooth and efficient business operations. You will champion a performance culture that puts our customers at the heart of everything we do and drives commercial performance.
The role of an L&D manager is to be the face of our Europe, Middle East, and Africa training efforts. Ensuring our new starters are highly engaged, effectively trained, and ready to succeed in their roles. This role will suit an individual who is truly passionate about people and helping others succeed.
Key Responsibilities
Required Skills, Experience & Qualifications
The opportunity
As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus
You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About you
We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
In addition, you will:
The opportunity
As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus
You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About you
We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
In addition, you will:
What will you be doing?
You will be responsible for the centre operations and commercial performance. Our buildings may be beautiful, and the tech may be top-notch, but it’s people like you who really complete the experience. If you join us as a Community Manager, you’ll lead the team within your centre and as a collective, you’ll rally together to create total customer satisfaction, which means they happily return time and time again.
What you’ll need…
Customer service - As customer service is the name of the game, you should have a background in the service industry where you’ve managed a diverse mix of people and customers. We offer lots a comprehensive induction and lots of training so we will happily consider people from a range of backgrounds and industries, such as Retail, Hospitality the creative arts, anywhere the customer is at the heart of the business.
Leadership - You’ll lead a small team of between 1-5 people (depending on the size of the centre) so should have previous management experience. Leadership at IWG means inspiring, caring and nurturing to ensure your people feel motivated to deliver world class customer service, every single day.
Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office, we will teach you the rest.
Problem Solving – No two days will be the same and each one will throw up interesting twists and turns, with hurdles to overcome. Problem solving is really important and you’ll be thinking on your feet, ensuring things always run smoothly.
Sales – As the face of the IWG brand you will be best placed to showcase our amazing spaces. You’ll be taking new enquiries, touring customers around your centre and closing the deal!
What will you be doing?
You will be responsible for the centre operations and commercial performance. Our buildings may be beautiful, and the tech may be top-notch, but it’s people like you who really complete the experience. If you join us as a Community Manager, you’ll lead the team within your centre and as a collective, you’ll rally together to create total customer satisfaction, which means they happily return time and time again.
What you’ll need…
Customer service - As customer service is the name of the game, you should have a background in the service industry where you’ve managed a diverse mix of people and customers. We offer lots a comprehensive induction and lots of training so we will happily consider people from a range of backgrounds and industries, such as Retail, Hospitality the creative arts, anywhere the customer is at the heart of the business.
Leadership - You’ll lead a small team of between 1-5 people (depending on the size of the centre) so should have previous management experience. Leadership at IWG means inspiring, caring and nurturing to ensure your people feel motivated to deliver world class customer service, every single day.
Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office, we will teach you the rest.
Problem Solving – No two days will be the same and each one will throw up interesting twists and turns, with hurdles to overcome. Problem solving is really important and you’ll be thinking on your feet, ensuring things always run smoothly.
Sales – As the face of the IWG brand you will be best placed to showcase our amazing spaces. You’ll be taking new enquiries, touring customers around your centre and closing the deal!
What will you be doing?
You will be responsible for the centre operations and commercial performance. Our buildings may be beautiful, and the tech may be top-notch, but it’s people like you who really complete the experience. If you join us as a Community Manager, you’ll lead the team within your centre and as a collective, you’ll rally together to create total customer satisfaction, which means they happily return time and time again.
What you’ll need…
Customer service - As customer service is the name of the game, you should have a background in the service industry where you’ve managed a diverse mix of people and customers. We offer lots a comprehensive induction and lots of training so we will happily consider people from a range of backgrounds and industries, such as Retail, Hospitality the creative arts, anywhere the customer is at the heart of the business.
Leadership - You’ll lead a small team of between 1-5 people (depending on the size of the centre) so should have previous management experience. Leadership at IWG means inspiring, caring and nurturing to ensure your people feel motivated to deliver world class customer service, every single day.
Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office, we will teach you the rest.
Problem Solving – No two days will be the same and each one will throw up interesting twists and turns, with hurdles to overcome. Problem solving is really important and you’ll be thinking on your feet, ensuring things always run smoothly.
Sales – As the face of the IWG brand you will be best placed to showcase our amazing spaces. You’ll be taking new enquiries, touring customers around your centre and closing the deal!
What will you be doing?
You will be responsible for the centre operations and commercial performance. Our buildings may be beautiful, and the tech may be top-notch, but it’s people like you who really complete the experience. If you join us as a Community Manager, you’ll lead the team within your centre and as a collective, you’ll rally together to create total customer satisfaction, which means they happily return time and time again.
What you’ll need…
Customer service - As customer service is the name of the game, you should have a background in the service industry where you’ve managed a diverse mix of people and customers. We offer lots a comprehensive induction and lots of training so we will happily consider people from a range of backgrounds and industries, such as Retail, Hospitality the creative arts, anywhere the customer is at the heart of the business.
Leadership - You’ll lead a small team of between 1-5 people (depending on the size of the centre) so should have previous management experience. Leadership at IWG means inspiring, caring and nurturing to ensure your people feel motivated to deliver world class customer service, every single day.
Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office, we will teach you the rest.
Problem Solving – No two days will be the same and each one will throw up interesting twists and turns, with hurdles to overcome. Problem solving is really important and you’ll be thinking on your feet, ensuring things always run smoothly.
Sales – As the face of the IWG brand you will be best placed to showcase our amazing spaces. You’ll be taking new enquiries, touring customers around your centre and closing the deal!
What will you be doing?
Our centres offer busy professionals the perfect space in which to work, engage and be productive. Equipped to cater for their every need, they are built creatively, with the latest equipment and connectivity to support even the most hectic of working demands.
You will be critical to making our centres run like clockwork. Our buildings may be beautiful, and the tech top-notch, but it is people like you who really complete the experience. If you join us as a Community Associate, you will help create a great environment for our customers, which means they return happy, time and time again.
What you’ll need…
Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and customers. We offer a comprehensive induction and lots of training so we will consider people from a range of backgrounds such as Retail, Hospitality the creative arts…anywhere where the customer is at the heart of the business.
Leadership - You’ll be working in a small team of between 2-5 people (depending on the size of your centre) so you should have experience of working independently. Leaders at IWG are inspiring, caring and nurturing to ensure their people feel motivated to deliver world class customer service, every single day. If you join us, you’ll be developing your career from day one!
Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office. We will teach you the rest.
Problem Solving – No two days will be the same, each one will throw up new challenges for you to overcome. Problem solving is important, you will be thinking on your feet, ensuring your centre always run smoothly.
What will you be doing?
Our centres offer busy professionals the perfect space in which to work, engage and be productive. Equipped to cater for their every need, they are built creatively, with the latest equipment and connectivity to support even the most hectic of working demands.
You will be critical to making our centres run like clockwork. Our buildings may be beautiful, and the tech top-notch, but it is people like you who really complete the experience. If you join us as a Community Associate, you will help create a great environment for our customers, which means they return happy, time and time again.
What you’ll need…
Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and customers. We offer a comprehensive induction and lots of training so we will consider people from a range of backgrounds such as Retail, Hospitality the creative arts…anywhere where the customer is at the heart of the business.
Leadership - You’ll be working in a small team of between 2-5 people (depending on the size of your centre) so you should have experience of working independently. Leaders at IWG are inspiring, caring and nurturing to ensure their people feel motivated to deliver world class customer service, every single day. If you join us, you’ll be developing your career from day one!
Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office. We will teach you the rest.
Problem Solving – No two days will be the same, each one will throw up new challenges for you to overcome. Problem solving is important, you will be thinking on your feet, ensuring your centre always run smoothly.
What will you be doing?
Our centres offer busy professionals the perfect space in which to work, engage and be productive. Equipped to cater for their every need, they are built creatively, with the latest equipment and connectivity to support even the most hectic of working demands.
You will be critical to making our centres run like clockwork. Our buildings may be beautiful, and the tech top-notch, but it is people like you who really complete the experience. If you join us as a Community Associate, you will help create a great environment for our customers, which means they return happy, time and time again.
What you’ll need…
Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and customers. We offer a comprehensive induction and lots of training so we will consider people from a range of backgrounds such as Retail, Hospitality the creative arts…anywhere where the customer is at the heart of the business.
Leadership - You’ll be working in a small team of between 2-5 people (depending on the size of your centre) so you should have experience of working independently. Leaders at IWG are inspiring, caring and nurturing to ensure their people feel motivated to deliver world class customer service, every single day. If you join us, you’ll be developing your career from day one!
Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office. We will teach you the rest.
Problem Solving – No two days will be the same, each one will throw up new challenges for you to overcome. Problem solving is important, you will be thinking on your feet, ensuring your centre always run smoothly.
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Join our happy subscribers
Gmail
Yahoomail