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  • Posted: Jul 9, 2024
    Deadline: Not specified
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    Servest is the destination for forward thinking, integrated solutions for all your facilities management requirements. Our high-performance culture is focused on our customers so that we can develop Servest on a strong foundation for sustainable and profitable growth.
    A feature of this strategy is the extension of empowerment into our African marke...
    Read more about this company

     

    Debtors Liaison

    Minimum Requirements

    • Matric / Grade 12 or Equivalent 
    • 3 - 5 years experience as a Debtors Liaison or similar role
    • Good Communication and Administration Skills
    • Strong Excel Skills and preferably ACCPAC experience
    • Strong Reconciliation skills
    • Attentive to detail

    Duties & Responsibilities

    • Collect the allocated debtor’s book as well as the allocated 2 months no payment Report, Branch COD Report and Staff accounts.
    • Interpretation of Age Analysis – Identify areas of concern and implement plan of action/discuss with Regional Manager and take action accordingly.
    • Identifying payments on the bank statement, recon daily, submit to cash book clerk and post remittances
    • Allocate payments on allocated debtor’s book, COD and Staff accounts once Cash Book is updated on AccPac
    • Send Debtors report to Branch Administrator after month end
    • Assist with debtor’s queries on Hygiene and/or SOS book as required
    • Assist KAMs and Sales Consultants as required as well as assist with any payment issues or proof of payment including payment of CODs
    • Assist  with any queries of any nature related to customers’ accounts , billing, service etc
    • Visit clients face to face to resolve accounts/billing queries i.e. from their book 
    • Manage the stop supply process/procedure, including 7 Day and arrear Letters and handover to the Legal department when required.
    • Investigate any credit request whether it come in directly from the client and gather all evidence prior to handing to the RM to sign
    • Identify and Prepare Journal requests when required
    • Request billing changes based on evidence mentioned above as per procedure and using all correct internal documents
    • Maintain a functional administrative system and effective filing system to facilitate record keeping as required
    • Report Monthly on the debtors book including all comments and actions taken/to be taken
    • Maintain List of clients who were exempt from Annual Price increase and notify Ops Department and KAMs when increase date is due

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    Security Controllers Grade B

    Job Context

    • 3x Security controllers required in the region of Tongaat Kzn 
    • Candidates should have a clear criminal record.
    • Matric certification 
    • Good communication skills 
    • Valid Psira qualification Grade B 
    • Being armed is advantageous
    • 2-3 Years experience in the security industry 
    • Reside near the Tongaat area of Kzn 

    Minimum Requirements

    • Matric 
    • Valid Psira Grade B 
    • Speaks and communicates well
    • Matric certificate 
    • Armed officers advantageous 

    Duties & Responsibilities

    • To ensure they report to duty timeously 
    • To report to the operations managers 

    go to method of application »

    Installations Assistant

    Minimum Requirements

    • Matric 
    • Relevant qualification
    • Minimum of 2-3 years experience in the hygiene industry or similar
    • Must have experience in installations 
    • Must have a valid Drivers Licence 
    • Good communication, reporting and admin skills
    • Computer skills 

    Duties & Responsibilities

    • Conduct installations, repairs and removals of hygiene equipment.
    • Repair all washroom equipment, including washroom equipment on customer sites. 
    • Install equipment according to the specified safe/standard operating procedure and take note of any client specifications as well.
    • Ensure that all Installations, repairs and removals allocated for the day and the month are completed on time, effectively and efficiently.
    • Ensure that all documentation e.g. service records and Installations advises are completed correctly.
    • Ensure that the client signs proof of delivery and documents are returned to the office.
    • Ensure that all installations stock that was not used during the installation is returned to the controller during debriefing. 
    • Report all equipment defects, customer, or site problems in writing.
    • Ensure tools are always in good working order.
    • Pay prompt attention to customer complaints and resolve efficiently and timeously.
    • Report incidents and accidents to the Operations Manager and SHEQ Department immediately.
    • Adhere to all Health and Safety regulations.
    • Ensure that client service levels are maintained to the highest possible standards.

    Method of Application

    Use the link(s) below to apply on company website.

     

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