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  • Posted: Jul 17, 2024
    Deadline: Not specified
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    Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
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    Project Manager: Data Delivery

    What will make you successful in this role?

    • The person will typically be allocated to a data use case (project) with budget of more than R3million to deliver over a 6-18 month period with a small/medium sized team of resources (3-6 full time people). The person will manage cross-functional initiatives which derive value from data introducing change. 

    Key areas of responsibility:

    • Data Use Case (Project) Identification, Definition, Inception and Kick-off. Includes kick-off sessions; definition of charter; facilitate definition of requirements and user stories.
    • Data Use Case (Project) Planning. Includes scoping, conceptual sprint planning and development; project and work stream definition; sizing and estimating; sprint, release and milestone management.
    • Financial and Cost management. Includes accurate budgeting, actuals tracking, forecast projections, monitoring and control of expenses, invoicing and payment.
    • Time and Cost management. Includes budget definition, monitoring and control; time recording and costing; Invoicing and payments; cost containment.
    • Managing Project Scop. Includes understanding project scope and product backlog; monitoring scope.
    • Risk, Issue and Decision management. Includes dependency management and escalation.
    • Reporting. Includes reporting on status, financials, schedule, risk, blockers and issues, quality; reporting on metrics including burn up/down charts, team velocity; updating reporting and management tools.
    • Defining and implementing the required delivery Governance framework. Includes review and sign-offs, decision-making, steerco management, change control and content review, management of tolerances, closure and lessons learned.
    • Quality Management by ensuring data use case’s deliverables meet the requirements and the appropriate quality. Includes ceremonies such as: team retrospectives, attending Scrum-of-Scrum sessions, managing dependencies, blockers/ impediments and resourcing.
    • Stakeholder management. Includes the ability to work with external and internal stakeholders across divisions at all levels demonstrating strong interpersonal skills.
    • Data Use Case success management. Includes regularly review of measures of success ensuring deliverables meet the requirements and the appropriate quality.
    • Support implementation of the fit-for-purpose way of working. Adherence to the Agile framework, governance, standards for reporting and Tools (JIRA, Confluence) as required.

    Qualifications & Experience

    • Relevant 3+ year degree or equivalent qualification.
    • Certificate or Diploma in Project Management from an industry recognized training institution. Agile certification recommended.
    • At least 10-15 years’ experience in managing projects and/or change initiatives.
    • At least 5 years’ experience working in the Financial Services and/or Insurance industry to demonstrate understanding of the business context. 
    • Knowledge of, and experience in, working with a Data management framework (such as DAMA framework) understanding the concepts and practices of information and data management. Includes understanding of data management principles and practices.
    • Knowledge of, and experience in, data driven and/or digital enablement initiatives.
    • Sound experience working with stakeholders at different levels across organisations/divisions; both on-shore and off-shore, face-to-face and remote.
    • Demonstrate experience in the application of industry standard project management methodologies and processes; and working in an Agile environment with Scrum method knowledge strongly preferred.
    • Experience using the Tools and Techniques in alignment with the agreed Santam ways of working. Including but not limited to, PPO, JIRA, Confluence, Portfolio for JIRA and SharePoint.
    • Demonstrate experience and sound knowledge of the system development lifecycle processes and methods from business concept to deployment stages.
    • System development life-cycle knowledge and solution implementation experience required. Understanding of the integration between business strategy delivery in terms of data, technology, people and process.
    • Ability to act as Scrum Master supporting the scrum teams to ensure the delivery of sprint goals and measureable business value. Includes: partnering with the business Product Owner determining the product backlog and the on-going refinement and prioritization of the backlog that ensures the availability of work for the development team; proactively work to eliminate blockers/impediments and other barriers for the development team;  guide the team members on best practices and facilitate scrum ceremonies.

     
    Knowledge & Skills

    • Well-honed MS Office skills.
    • Agile and Scrum Method and Tool experience (JIRA, JIRA Portfolio and Confluence suggested).
    • MS Project skills and Project Management Tool experience (PPO suggested).
    • Facilitation skills.
    • Financial and business acumen.
    • Foster and support the Agile approach.
    • Demonstrate a growth mindset in support of the Agile values and Santam culture: Trust, Respect, Collaborative, Self-organisation, Adapt, Transparent, Courage, Focus, Openness, Servant Leadership.
    • Deep understanding of project management methods, techniques and tools.
    • Deep understanding of agile ways of working, techniques and tools.
    • Deep understanding of the system development lifecycle and frameworks for business solution delivery. Incudes waterfall, iterative and agile methods.
    • Understanding of key components of Data management such as Data governance; Data analytics; Data technology, architecture, modelling, design and integration. 
    • Understands architectural considerations in order to effectively factor them into planning, decisions and recommendations and effectively communicate.
    • Familiarity with change management disciplines including stakeholder management, communication and business readiness.
    • Ability to identify project implications based on an understanding of systems, processes and business.


    Competencies

    • Drives results
    • Client Focus and Collaborates
    • Flexible and adaptable
    • Relating and networking. Strong stakeholder management expertise
    • Analysing
    • Applying expertise and technology
    • Project Oversight, Planning, Project Management Tools, Project Tracking and Reporting, Project Portfolio Management
    • Organisational Savvy
    • Decision Quality
    • Plan and Aligns
    • Manages complexity
    • Core thinking competencies: analytical, information seeking, problem solving.
    • Action oriented competencies: self-confident, flexible, takes initiative.
    • Ability to work independently and determine course of action.
    • Negotiation and contracting of resources and work packages with project teams and managers.
    • Strong interpersonal skills; action orientated to drive for results yet remaining flexible to the context; emotional self-control; good communication skills at all levels of management; ability to leverage relationships and target messages to different audiences effectively; sound interpersonal skills.

    go to method of application »

    Contracts Officer

    What will make you successful in this role?

    • Implementation and administration of supplier contracts within relevant structures to enable an optimum procurement environment.
    • Assist the Sourcing Specialist or Procurement Manager with procurement related tasks. 
    • Manage one or more commodities, commodity groups or portion of a commodity on their own (depending on ability, experience & training).

    Creation and maintenance of supplier agreements:

    • Draft the contract using standard wording/clauses.
    • Maintain contracts including all administration such as amendment of contracts using standard wording/clauses in terms of, supplier detail changes, price changes.
    • Ensure system updates occur with the relevant contract pricing terms & conditions (Business rules), and other criteria for internal and external users.
    • Ensure all ongoing changes to contracts are loaded to the system.

    Assist Sourcing Specialist / Procurement Manager with or be responsible for management of procurement commodities:

    • Analyse and determine commodities spend and if sufficient volume or other criteria exists, initiate the sourcing process. [Business Case Analysis]
    • Determine potential suppliers. [Market Scanning & Analysis]
    • Drafts request for proposal (RFP) using standard wording/clauses. [system based]
    • Issue and coordinate RFP process. [Initiation to completion]
    • Adjudicate on RFP responses to determine most suitable suppliers.
    • Test the market on a pre-determined cyclical basis by issuing further RFP documentation on existing contracted and new potential supply base whereby the full selection to contract process starts again.
    • Administrating diversity of supply base and monitoring direction of spend against agreed performance targets. 
    • Obtain required approval on supplier selection recommendation.
    • Negotiate and award contract to preferred suppliers based on “Value” decision (dependent on signing authority).
    • Manage and administrate supplier’s contract compliance in terms of Quality, Service and Price performance detail (roll up of transactional data from system and Santam Quality department).
    • Ensure all ongoing changes to contracts are loaded to the procurement system.

    Qualification and Experience

    • Matric/ Grade 12
    • Procurement qualification [CIPS or studying towards a CIPS qualification] or other relevant Diploma or B. Comm Supply Chain Management. 
    • Minimum 3 years’ experience in a procurement role. 

    Skills

    • Communication (Written and Verbal): Is able to communicate clearly, enthusiastically and in an articulate manner.  
    • Interpersonal Skills: Building networks and good relations: Relates to people across organisational levels and boundaries, builds networks and profitable partnerships. Show understanding of needs; is attentive and responsive; show honesty and integrity in dealing with people.
    • Issue resolution: The ability to identify issues and risks and implement the relevant mitigating actions.
    • Vendor management: Manage supplier relationships, developing supplier programs, and identifying continuous improvement initiatives. Tracks supplier spend and provide feedback to necessary stakeholders.
    • Delivering Results and Meeting Customer Expectations
    • Stakeholder relationship management 
    • Networking
    • Analysing and ability to identify opportunity/ challenges

    go to method of application »

    Junior Sourcing Specialist

    What will make you successful in this role?

    • Classification of spend and detailed analysis of spend.   
    • Development of procurement business cases.  
    • Initiate procurement initiatives and development of approved category plans.   
    • Sourcing and contracting management of commodities within the procurement portfolio.   
    • Management of costs and achieve savings against the budget.   
    • Drive strategic sourcing initiatives and show acumen towards driving new initiatives.   
    • Manage supplier relationships; manage contracted database and new contracts. Ensure necessary compliance processes are adhered to.  
    • Manage and maintain various reporting platforms and validate system integrity and data quality.  
    • Internal stakeholder management between procurement, operations/business and clients.  
    • Attend and provide support in required Cross Functional Sourcing Team meetings.  
    • Support the relevant procurement managers in ad hoc duties.  

    This will result in the following outcomes:

    • Cost savings  
    • Providing Client Delight in terms of optimal supply of service; 
    • Providing “Best Practice” procurement processes to increase efficiency; and  
    • Supporting and upholding a team culture of 
    • Engagement.  

    Qualification and Experience

    • Member of Charted Institute of Purchasing and Supply (CIPS) with level 4/5 or equivalent CIPS training would be beneficial.
    • BComm (preferable) or equivalent being a Procurement Qualification with other relevant qualifications.  
    • Experience in sourcing, contracting and supplier management across multiple spend categories.  
    • Minimum of 5 years practical experience in procurement and/or supply chain environment (Preferable) in a short-term insurance or related.  

    Knowledge and Skills

    • Excellent ability to interact and work cross functionally within organization  
    • Strong planning and organizing skills  
    • Strong supplier / market analysis skills  
    • Problem solving skills   
    • Project management skills  
    • Contract management and administration skills   
    • Ability to perform under pressure and deadlines  
    • Presentation skills and excellent communication skills  

    Method of Application

    Use the link(s) below to apply on company website.

     

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