Jobs at Sanlam

Responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for higher-level problem resolution and advice on both new and established systems. Gives telephonic training on systems. Conducts trend analysis of series data to determine common occurrences and recurring issues. May manage the incident to completion.

What will make you successful in this role?

• Provide Standby support as per roster
• Run daily backups for our Policy Administration System
• Run Month End processes on all Policy Administration Systems
• Run commission runs
• Manage weekly Production deployment process
• Run test deployments as requested by Business Solutions
• Participate in Disaster Recovery exercise as IT Testing Bi-Annually
• Support African Rainbow Life for Sanlam Group Technology (SGT) requirements
• Manage Business approval for server patches
• System Support and maintenance
• Assist SGT Infrastructure team with technical support
• Assist Specialist Team and MIP with issues
• Create and manage server access
• Database restores
• Manage letters sent to Printers
• Continuous investigations on ways to improve processes
• General Client support

Qualification And Experience

• Matric
• A+ Certification
• ITIL Foundation (advantageous)
• Knowledge of XML technology (advantageous)
• Batch processing experience
• Application access control experience
• General IT support experience
• Good knowledge of business systems
• JIRA experience (advantageous)

go to method of application »

The role supports the Savings and Glacier product houses through valuations of products including Guaranteed Plan/Fixed Return and the Glacier and SBD products. The successful candidate will report to an actuary, have regular interaction with senior management and with business to understand and communicate profits, embedded values and other financial information, including model change impacts and other basis changes. Real time mentoring and various growth opportunities will be available.

What will you do?

The Specific Tasks Will Mainly Consist Of The Following

• Supporting monthly and semi-annual valuations on savings and SBD products (e.g. Glacier platform, Sanlam Personal Loans and Sanlam Trust)
• Assistance with regulatory reporting
• Continuous improvement and automation of existing valuation reporting processes
• Ad-hoc investigations and tasks, including interacting with the wider business to resolve queries and respond to reporting requests
• Value of New Business, Embedded value (EV), SAM and ORSA-related engagement and support to the Regulatory reporting and Balance Sheet Management teams
• Assistance with Prophet model valuation methodology development and model officialisations (e.g. GP model)
• Assistance with ad hoc investigations (e.g. Data issues on Fund Accounting System)
• Back-up for crucial month-end tasks

What will make you successful in this role?

Requirements

Qualifications

• Qualified/nearly qualified actuary

Experience

And Skills

• Good understanding of insurance products
• Life insurance product valuations experience would be an advantage
• Prophet experience will be an advantage
• Good verbal and written communication skills to manage relationships with business stakeholders
• Ability to work independently, take initiative and meet deadlines
• Strong analytical and conceptual thinking
• Good MS Office skills (Word, Excel)
• Knowledge seeking/learning orientation